SCOTT MORLEY
Summary
Professional with significant expertise in team leadership and operational management. Experienced with cable and fiber optic installation, splicing, and testing. Track record of maintaining high standards in quality control and safety adherence, contributing to seamless team operations and client satisfaction. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
23
23
years of professional experience
Work History
Field Technician 5.5
Charter Communications/Spectrum
03.2023 - Current
- Installing and maintaining cable systems to ensure optimal performance and customer satisfaction.
- Continuously expanding skill set by pursuing relevant certifications including business and fiber installation.
- Identifying and tackling problems, communicating and training customers in how to use technology
- Minimizing potential hazards through adherence to safety guidelines during all field assignments.
- Supporting team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Owner/Operator
Showin' Specialties
02.2020 - Current
- Enterprise for designing, building, and installing after-market vehicle customizations in lighting, sound, and accessories.
- Working independently to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
- Assembling and testing components, wiring and systems, locating and correcting faults to optimize production results.
- Record keeping for production, inventory, income and expenses.
Operations/Assistant Store Manager
Bed Bath & Beyond
09.2004 - 03.2023
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Presented performance and productivity reports to supervisors.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
Overnight Stock Associate
Home Depot
01.2003 - 04.2009
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Unloaded incoming items from trucks and transported materials to staging area.
- Operated forklift and pallet jack to transport heavy loads.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Skills
- Cable installation
- Fiber optic installation
- Customer education
- Workplace safety
- Complex Problem-solving
- Operations management
- Team leadership
- Staff training and development
Accomplishments
Named a Spectrum Superstar, an achievement that recognizes the top Field Operations performers, within first two years of employment with Charter Communications.
Timeline
Field Technician 5.5
Charter Communications/Spectrum
03.2023 - Current
Owner/Operator
Showin' Specialties
02.2020 - Current
Operations/Assistant Store Manager
Bed Bath & Beyond
09.2004 - 03.2023
Overnight Stock Associate
Home Depot
01.2003 - 04.2009