Dynamic Field Technician with extensive experience at Charter Spectrum, excelling in installation and troubleshooting of cable services. Proven track record in quality assurance and customer satisfaction, leveraging strong professional communication and data collection skills. Ensuring safety standards while delivering exceptional service in diverse environments.
Installation, troubleshooting and education of residential and commercial cable tv, internet and phone services. Following all technical quality standards and ensuring complete customer satisfaction along the way.
Working in all conditions, indoor, outdoor, in crawl spaces and climbing ladders.
Following all safety standards while carrying of ladders, climbing and driving a company vehicle.
For 4 years of my employment, I was also part of the Technical Quality Assurance program, specifically dealing with repeat calls and ensuring complete quality workmanship.
Assembly of parts for automotive steering columns. Assembly line work from start to end product ensuring an accurate and quality part.
Worked as a quality end of line leader as well. Making sure every part is double checked before sending final part to vendor.
Working in a factory setting.
Toward the end of my employment, I was the lead of the shipping and receiving department.
Inputting logs from drivers and deliveries. Certified to run a fork truck for loading and unloading of trucks.
Installation and troubleshooting of automotive sound systems, alarms, remote start and keyless entry systems.
Collaborated with clients to asses needs and recommend suitable automotive sound solutions.
Building enclosures with wood, fiberglass and carpet material.