Scott Morse
Wilmington,MA
Summary
Hardworking Plant Operations Manager, proven leader and mentor, Scheduling Sheet-Fed and Digital Press-room production, Manager Digital Pressroom, Quality Control and C.A.R. Program Manager. Responsible for on-time deliveries to meet revenue targets of an 80,000 sq. Ft. Print manufacturing facility with revenue of $75 million dollars. Also charged with resolving any production or quality assurance issues through implementation of process improvements. Continually maintaining re-work to less than 1% of total sales over the past 10 years. Demonstrating a strong record of reducing downtime and increasing productivity through honest and open communication at all levels where different perspectives, ideas and opinions are valued and solicited.
Overview
44
44
years of professional experience
Work History
Plant / HP Indigo / Production Scheduling Manager
Kirkwood Printing Company
11.2004 - Current
- Plan, organize, and direct Customer Service and Manufacturing Operations to ensure optimal return on investment for company
- Work very closely with Sales Team to Direct $75 million manufacturing plant. Focus on increasing sales and customer satisfaction, while reducing costs and maintaining high performance equipment
- Identify manufacturing and process improvements to correct problem areas which are impacting profit
- Recommend pricing strategies to increase profitability
- Maintain, monitor and support progress of plant production orders by managing shop capacity and loading functions
- Multi-task to keep all manufacturing areas running effectively and efficiently
- Analyze workload quantity, complexity and due dates to predict and prevent problems
- Examine estimates and job tickets for accuracy, quantity, processes, stock specifications, colors and special printing instructions
- Schedule preventive and monthly maintenance on equipment to reduce downtime, increase quality and production to prevent warranties from being void
- Produce and deliver high quality finished printed material in timely and efficient manner to exceed customer satisfaction
- Employ root cause Lean analysis to troubleshoot equipment, process and other manufacturing issues
- Write Corrective Action Reports and track all reworks since 2007 to maintain rework less than 1% of yearly sales
- Maintained organized, safe and clean manufacturing facility to keep productivity high and maximize customer satisfaction
Production Planner
Acme Printing Co.
12.1996 - 11.2004
Manager / Sales Representative / Press Operator
Kwik Kopy Printing Center Franchise
04.1987 - 12.1996
Press Operator
ZBR Publications
10.1986 - 03.1987
Press Operator
Agfa Gaevert / Compugraphic Corporation
04.1983 - 09.1986
Flexographic Press Operator / Lead Utility Helper / Utility Helper
Sweetheart Plastics Incorporated
04.1980 - 03.1983
Education
Associate of Science - Business Administration
Middlesex Community College
Bedford, MA2000
Skills
Ability to communicate with all levels within
Organization
Excellent negotiation skill with vendors and employees
Follows through on commitments; owns up to mistakes; ensures credit is given where credit is due
Shares information honestly and openly with colleagues; keeps confidences
Uses analytical data, own experience and input from others to make decisions
Builds sense of shared ownership and responsibility within team and across groups
Foresees challenges, unexpected consequences and unforeseen implications
Uses diplomacy and tact
Proactively considers potential risks and is flexible to execute contingency plans as needed
Identifies core issues within complex situations
Builds genuine long-term relationships
Energized by hard work and challenging situations
Overall focus:
- Customer service-oriented
- Lean Problem Resolution
- Timeline management
- Scheduling all Digital and Offset Printing Orders
- Materials Management
Professional Development
QuebecorWorld Customer Service Certificate: Lake Forrest School of Management - Chicago, IL
Dale Carnegie Course Graduate & Associate Instructor: Dale Carnegie & Associates - Andover, MA
Consultative Sales Certificate: RHM Consultative Sales Training - Andover, MA
Intensive 3 week on-site training program for Kwik Kopy Printing Franchise Owners & Operators: The American Center for Entrepreneurial Development - Houston, TX
Mentor's: Bud Hadfield, Kwik Kopy Printing Franchise Founder, Fran Canzano, Acme Printing, Eddie Kelley, Kirkwood Printing (all inductees to Printing Impressions Hall of Fame)
Timeline
Plant / HP Indigo / Production Scheduling Manager
Kirkwood Printing Company
11.2004 - Current
Production Planner
Acme Printing Co.
12.1996 - 11.2004
Manager / Sales Representative / Press Operator
Kwik Kopy Printing Center Franchise
04.1987 - 12.1996
Press Operator
ZBR Publications
10.1986 - 03.1987
Press Operator
Agfa Gaevert / Compugraphic Corporation
04.1983 - 09.1986
Flexographic Press Operator / Lead Utility Helper / Utility Helper
Sweetheart Plastics Incorporated
04.1980 - 03.1983
Associate of Science - Business Administration
Middlesex Community College
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