Motivated professional with a focus on staff management and operational efficiency. Committed to fostering team development and optimizing service delivery to ensure exceptional client experiences.
Work History
Owner/Manager on Duty
7 Months
Apex of Mt Graham | 02.2026 - Current
Managed daily operations to ensure efficient service and customer satisfaction.
Developed marketing strategies to increase community engagement.
Trained new staff.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in referrals.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Developed marketing strategies to increase community engagement and brand awareness.
Owner/Manager
5 Years 1 Month
Essential Patient Care, LLC | 08.2021 - Current
Managed operational workflows to ensure efficient handling of patient inquiries and services.
Oversaw budget allocation for services, ensuring optimal resource utilization within the organization.
Developed and maintained strong relationships with clients, resulting in referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Enhanced company's market position by identifying and pursuing new business opportunities.
Education
Associate of Applied Science - Practical Nursing
Eastern Arizona College | Thatcher, AZ | 05-2011
Skills
Operations management
Business strategy
Small business operations
Client service
Customer relations
Relationship building
Staff management
Staff hiring
Recruitment management
Team leadership
Staff training/development
Training management
Performance management
Timeline
Owner/Manager on Duty
Apex of Mt Graham
02.2026 - CurrentRead More
Owner/Manager
Essential Patient Care, LLC
08.2021 - CurrentRead More
Eastern Arizona College
Associate of Applied Science from Practical Nursing