Scott Nesselhuf
Leavenworth,KS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Field Service Supervisor
Rodina Company Inc.
10.2023 - Current
- Improved customer satisfaction levels with prompt response to service requests and effective problem resolution.
- Facilitated communication between office personnel, subcontractors, and customers.
- Established strong relationships with clients through excellent communication skills and professional conduct.
- Led a diverse team of technicians successfully through complex projects requiring adaptability under changing circumstances.
Real Estate Agent
Coldwell Banker Reilly & Sons
02.2017 - 08.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
HVAC-R Service Technician
Pro AIr Inc.
03.2014 - 02.2017
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Increased longevity of HVAC systems by performing preventive maintenance.
HVAC-R Service Technician
Temp-Con
07.2011 - 03.2014
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
HVAC-R Service Technician
COBB Refrigeration
03.2009 - 07.2011
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Optimized energy efficiency in facilities with proper calibration and fine-tuning of HVAC-R systems.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Service Technician
Neal Harris
08.2003 - 03.2009
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Service Technician
Cates Service Company
04.2001 - 08.2003
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Education
Refrigeration
Metropolitan Community College
Kansas City, MO01-2014
HVAC
AVTSchool
Kansas City, KS05-1998
GED -
Washington H. School
Kansas City, KS05-1994
Skills
- Advanced Refrigeration Classes-Metropolitan community College 6 months
- Mitsubishi Electric-1 week training in houston texas
- Fujitsu mini splits
- Trane odyssey
Timeline
Field Service Supervisor
Rodina Company Inc.
10.2023 - Current
Real Estate Agent
Coldwell Banker Reilly & Sons
02.2017 - 08.2023
HVAC-R Service Technician
Pro AIr Inc.
03.2014 - 02.2017
HVAC-R Service Technician
Temp-Con
07.2011 - 03.2014
HVAC-R Service Technician
COBB Refrigeration
03.2009 - 07.2011
Service Technician
Neal Harris
08.2003 - 03.2009
Service Technician
Cates Service Company
04.2001 - 08.2003
Refrigeration
Metropolitan Community College
HVAC
AVTSchool
GED -
Washington H. School
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