SCOTT NICHOLSON
Greensboro,NC
Summary
Seasoned System Administrator with 5-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Integration Manager
Macro Integrations
08.2019 - 05.2024
- Install over 15 customer specific programs for full retail store Point of Sale rollouts
- Coordinate Integration Analyst reviews and task assignments
- Provide help desk assistance and troubleshooting
- Manage over 40 customers security sensitive data and information
- Interact with Project Managers and Project Coordinators to develop detailed staging plans.
- Provided technical support for end-users, addressing any issues related to integrated systems promptly and effectively.
- Minimized downtime during system upgrades by carefully planning and executing migration strategies.
- Improved system efficiency by designing and implementing integration solutions for over 15 platforms.
- Increased user satisfaction by identifying opportunities for process improvement within integrated systems.
Produce Specialist
Ferraro Foods
12.2018 - 11.2019
- Organizing, executing and documenting incoming shipments of produce
- Certified forklift operator / Shipment receiver.
- Reported product ordering and shipping discrepancies to department manager.
- Generated signage for produce goods and performed price check functions.
- Followed established guidelines to dispose of damaged, spoiled and expired products.
- Achieved cost savings by diligently monitoring spoilage levels and adjusting orders accordingly based on demand patterns and seasonality factors.
Warehouse Inventory Lead Coordinator
Ferraro Foods
03.2015 - 12.2018
- Conducting inventory cycle counts and adjustments
- Managing various product portfolios for review.
- Developed strong relationships with internal departments to facilitate seamless collaboration on projects.
- Implemented new processes to reduce errors in project planning, resulting in fewer delays and increased efficiency.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Education
Bachelor of Arts -
University of North Carolina School of The Arts
Winston-Salem, NC05.2012
Skills
- Business Analysis
- Software Development Lifecycle
- Requirements Gathering
- Enterprise Architecture
Awards
- North Carolina Award Winning Set Designer for the Burlington/Graham theater community
- Emmy Award Winning performer in a PBS production of Much Ado About Noting
- Finalist in production creation with Cirque du Soleil
Timeline
Integration Manager
Macro Integrations
08.2019 - 05.2024
Produce Specialist
Ferraro Foods
12.2018 - 11.2019
Warehouse Inventory Lead Coordinator
Ferraro Foods
03.2015 - 12.2018
Bachelor of Arts -
University of North Carolina School of The Arts
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