Scott Olano
Matthews,NC
Summary
Proven leader in driving revenue growth and market expansion, with a track record of high performance at Chopin. Excelled in client acquisition, retention, and building strong relationships, achieving top three sales rankings consistently. Skilled in negotiation and team mentorship, I bring strategic marketing insights and a confident approach to exceed targets.
Overview
13
13
years of professional experience
Work History
Team Sales Manager
Chopin.
, Europe
01.2024 - Current
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Identified opportunities for growth within existing accounts and developed plans to capitalize on them.
- Consistently ranked in the top three performers for weekly revenue, contributing significantly to company growth.
- Built and maintained strong client relationships, driving repeat business, and increased order volume.
- Provided training and mentorship to sales team members, enhancing overall performance and productivity.
Labor Worker
Anscott Construction Group
Charlotte, NC
05.2012 - Current
- Inspect future homes, apartments, townhomes, etc., to gather measurements and the size of the property.
- Retrieve material from multiple warehouses and load it onto the work vehicle to bring to job sites.
- Taking down all of the old siding around the properties and discarding it.
- Learned problem-solving and persistence through renovating houses and small-scale construction projects.
- Maintained site cleanliness by organizing equipment and disposing of hazardous or excessive materials.
Lead Bartender
Back Stage Lounge
Charlotte, NC
07.2023 - 01.2024
- Broke multiple revenue records consistently during peak hours, including holiday events, increasing overall bar revenue by 15%.
- Created and tailored innovative cocktails for special events, offering custom drinks based on guests’ preferences for spirits, flavors, and personal tastes
- Managed high-volume service during high-stress nights with up to hundreds of patrons, maintaining an exceptional customer experience even under pressure.
- Trained new bartenders on signature drinks, customer service, and efficient multitasking techniques to handle high-pressure situations.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
Lead bartender
Jinya Ramen Bar
Charlotte, NC
10.2021 - 09.2022
- Developing new cocktail recipes that were both in great taste and overall appearance
- Taking inventory and ordering supplies to ensure bar and tables were well stocked
- Planning drink menus and informing costumers about new beverages and specials
- Selecting and mixing ingredients, garnishing, and serving beverages to costumers
- Trained new hires in restaurants comprehensive cocktail list, syrups, and sake knowledge
Bartender
Superstarz NightClub
Charlotte, NC
03.2022 - 06.2022
- Excelled in fast pace environment, always ensuring drink quality and costumer satisfaction
- Ability to provide optimal level of costumer service
- Knowledgeable in making common cocktail and mixed drinks
- Managing inventory and cleaning bar supplies
- Provide guests with drink suggestions and menu information
Barback/Bartender
Merchant & Trade
Charlotte, NC
06.2021 - 01.2022
- Check service stations and tables to ensure accurate setup and cleanliness.
- Assist the restaurant dining services, if necessary, when and where appropriate.
- Perform all necessary side work, setup, and breakdown of the bar.
- Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and three beverages.
- Clean shelving, stainless steel, mixers, cups, blenders, and soda guns.
- Provided customer service, took orders from patrons, served food and beverages to patrons, made recommendations to patrons, mixed, and served drinks.
- Pour, mix, and blend a wide variety of wines, spirits, and mixed drinks.
Bartender
Levy ( Fan Favorites Vending)
Charlotte, NC
01.2020 - 08.2021
- Setting up assigned bar location, juices, spirits, etc
- Taking inventory and delivering promptly prepared alcoholic and non-alcoholic beverages to guests while adhering to policies
- Responsible for cash handling and precisely accounting for their cash and credit transaction
- Working fast pace, high volume events
Debt collector
Coastal
Monroe, NC
02.2020 - 10.2020
- Handling over 20+ cases a day, searching for debtors as well as their family members information to contact
- Making outbound phone calls while also receiving inbound phone calls
- At minimum making over 130+ phone calls a day
- While answering inbound calls it's about 100% costumer care and assisting them with providing all the information they are needing on their case while at the same time providing solutions to close the case such as payment plan based on financial situation
- Exceed monthly goal of $10,000 collected per month
- Key achievement: after passing $10k every month was awarded a bonus of what I ended the month in
Stower/Ambassador
Amazon
Charlotte, NC
01.2019 - 01.2020
- Handled different products daily with care and placed in different bins to get shipped to costumers the same day
- Positive attitude in the workplace to keep the atmosphere up around my coworkers
- Taught new workers the safety regulations and how to stow properly
- Taught the new workers what it's like to work at amazon with general detail in pay, overtime, benefits, etc
Soccer Coach
Queens University
Charlotte, NC
05.2019 - 08.2019
- Provide training direction, encouragement, motivation, and nutritional advice to prepare the young kids
- Greet the players and parents every morning and afternoon
- Explain and enforce safety rules and regulations
- Instruct individuals or groups in sports rules, game strategies, and performance principles, such as specific ways of moving the body, hand, or feet, to achieve desired results
- Develop and arrange competition/small games
Soccer Coach /Scouting
F.C. Barcelona
Matthews, NC
05.2014 - 05.2019
- Training groups of kids between 5-15 year olds in a high intensity environment to develop their soccer skills
- Scouting and decisively picking one kid form each age group with talent to send to Barcelona to expand their opportunities
- Greeting each kid and parent every morning/evening, answering questions on their development as well as opportunities in state for soccer
- Developing new game sense/play with high level drills to push everyone pass their limits
- Teaching the fundamentals and styles of plays that FC Barcelona creates/executes
- Teaching the importance of teamwork and building confidence in individuality
Screen Printer/Assistant Manager
CKG Graphics
Indian Trail, NC
08.2013 - 05.2014
- Responsible for setting up and adjusting the screen printing press for proper registration and optimum press speed
- Operate a screen press to print on various types of substrates, print jobs including six multicolor jobs and difficult inks
- Accountable for the quality and quantity of production
- Maintain good housekeeping practices in the work area and comply with all safety rules and procedures
- Changed the environment by having a positive attitude and approach about the work
- Experienced working with a variety of garments, a wide variety of inks as well as familiarity with both manual & automatic printing
Education
Associates Degree -
Appalachian State University
Boone, NC01.2019
Alderson Broaddus University
Philippi, WV01.2018
Highschool Diploma -
Central Academy of Technology & Arts
Monroe, NC05.2015
Skills
- High-volume sales and revenue growth
- Account acquisition and retention
- Market expansion and territory management
- Client relationship building
- Negotiation and closing deals
- Strategic marketing collaboration
- Team leadership and training
References
- Fredy Vasquez, 704-201-9703, Business Owner
- Sharon Plummer, 202-714-6969, Bar/FOH Manager
Languages
Spanish
Professional
English
Professional
Affiliations
- Playing soccer.
- Yoga.
- traveling and enriching myself in many cultures
- reading
Accomplishments
- After working for a few months as a sales agent, I was promoted to a team manager position due to the productivity and revenue I was bringing into the company.
- At our sales summit, I was awarded for being the top performer consistently in the company, achieving the top 3 in most sales revenue weekly for the year.
- I have exceeded revenue targets, the first being hitting over half a million in revenue in the first two quarters of the year.
References
References available upon request.
Timeline
Team Sales Manager
Chopin.
01.2024 - Current
Lead Bartender
Back Stage Lounge
07.2023 - 01.2024
Bartender
Superstarz NightClub
03.2022 - 06.2022
Lead bartender
Jinya Ramen Bar
10.2021 - 09.2022
Barback/Bartender
Merchant & Trade
06.2021 - 01.2022
Debt collector
Coastal
02.2020 - 10.2020
Bartender
Levy ( Fan Favorites Vending)
01.2020 - 08.2021
Soccer Coach
Queens University
05.2019 - 08.2019
Stower/Ambassador
Amazon
01.2019 - 01.2020
Soccer Coach /Scouting
F.C. Barcelona
05.2014 - 05.2019
Screen Printer/Assistant Manager
CKG Graphics
08.2013 - 05.2014
Labor Worker
Anscott Construction Group
05.2012 - Current
Associates Degree -
Appalachian State University
Alderson Broaddus University
Highschool Diploma -
Central Academy of Technology & Arts