Scott Olsen
Rogers,MN
Summary
Dynamic Mortgage Loan Underwriting Team Lead with extensive experience at Plains Commerce Bank, skilled in performance monitoring and process improvement. Proven track record of managing teams, enhancing operational efficiency, and achieving compliance with federal guidelines. Proficient at conflict resolution and fostering strong relationships to drive successful outcomes in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Mortgage Underwriter
JMAC Lending
06.2025 - Current
- Maintain mortgage program compliance with federal agencies such as VA, HUD, and FNMA.
- Collaborate with processing team members to communicate errors and obtain missing information for current applications.
- Make careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.
- Verify integrity of applicants' information to minimize fraud.
Mortgage Loan Underwriting Team Lead
Windsor Mortgage
09.2020 - 05.2025
- Proficient and fully delegated with Conventional, FHA, USDA and VA Credit Underwriting. Have obtained SAR certification for VA loans and CHUMS ID for FHA loans.
- Manage 10+ underwriters and conducted weekly meetings with the team regarding changes in the guidelines.
- Help create procedures for operational staff along with updating internal guidelines.
- Created underwriting worksheets within Encompass as custom forms to expedite.
- Handle loan escalations sent by underwriter, broker or account executive.
- Work with various departments to roll out new state housing products.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Mortgage Underwriter
Windsor Mortgage
10.2016 - 09.2020
- Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
- Underwrote 3+ loans per day and maintained a 24 hour turn time.
- Collaborated with loan officers and processors to obtain additional information and resolve discrepancies.
- Monitored pipelines to track and log status of loans.
Loss Mitigation Underwriter
Wells Fargo Bank
11.2011 - 10.2016
- Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
- Underwrote 3+ loans per day and maintained a 24 hour turn time.
- Collaborated with loan officers and processors to obtain additional information and resolve discrepancies.
Skills
- Performance monitoring
- Project management
- Quality control
- Conflict resolution
- Relationship building
- Process improvement
Timeline
Mortgage Underwriter
JMAC Lending
06.2025 - Current
Mortgage Loan Underwriting Team Lead
Windsor Mortgage
09.2020 - 05.2025
Mortgage Underwriter
Windsor Mortgage
10.2016 - 09.2020
Loss Mitigation Underwriter
Wells Fargo Bank
11.2011 - 10.2016
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