Summary
Overview
Work History
Education
Skills
Drag Racing
Timeline
Generic

Scott Overly

North Port

Summary

Experienced Automotive OEM and Aftermarket Professional with extensive knowledge of vehicle testing, machining and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

Overview

26
26
years of professional experience

Work History

Market Manager

Mr. C's Produce
01.2023 - Current
  • My Family Owned Produce Market that serves the South West Florida area.
  • Schedule Farmers Markets to sell produce.
  • Set up booths with produce.
  • Tear down booths after markets.
  • Engaged with customers on their wants and needs.
  • Purchased quality produce from local farmers for weekly markets.
  • Ensured customer satisfaction with their purchase.

Auto Collision Estimator

Gerber Collision
11.2021 - 01.2023
  • Improved customer satisfaction by providing accurate and timely collision repair estimates.
  • Streamlined the estimating process for increased efficiency and reduced wait times for clients.
  • Enhanced client trust with thorough explanations of repair recommendations and costs.
  • Collaborated with insurance companies to negotiate fair settlements for vehicle repairs.
  • Managed multiple projects simultaneously, ensuring timely completion of all assigned tasks.
  • Complete I-Car annual training.
  • Attended/collaborated with team during daily production meetings.

Lapper

Mahle Engine Components
03.2021 - 11.2021
  • Followed Travelers work orders for set up and running of Piston Rings
  • Changed Barrels and Sleeves when needed.
  • Conducted profile checks on Piston Rings for correct bevel or taper
  • Maintained a 5S workspace.
  • Cleaned work area and replenish supplies at end of shift.
  • Streamlined data collection processes for improved quality and efficiency.

Team Member

GM Manufacturing Subsystems
07.2020 - 03.2021
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Drove Fork Trucks, Reach Trucks and Tuggers to deliver parts to assembly line.
  • Retrieved empty totes and replenish materials needed to keep the line running.
  • Received totes and materials from loading docks and put away in High Bays.

Field Representative

AutoVIN
12.2016 - 05.2020
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
  • Improved territory coverage by strategically planning and efficiently executing daily tasks.
  • Inspected GM, Ford, FCA, Toyota, Lexus, Mercedes, Porsche, Mazda and Subaru Lease Return Vehicles for damages and or defects, Interior/Exterior.
  • Conducted Dealership audits for AFC.

Material Handler Team Lead

Alro Steel Corporation
06.2014 - 12.2016
  • Enhanced warehouse efficiency by streamlining material handling processes and implementing best practices.
  • Reduced material waste through meticulous inventory management and coordination with other team leads.
  • Improved safety records by conducting regular safety trainings and ensuring proper use of equipment.
  • Boosted team productivity by delegating tasks effectively and providing clear communication on expectations.
  • Built strong working relationships with co-workers, team members and external customers.
  • Identified methods to improve processes, reduce costs and increase productivity.
  • Filled customer orders with team on a timely manner.
  • Bars, Sheets and Structural Certified.
  • Fork Lift Certified.
  • Crane Certified.

Technical Service Representative

BASF Corp
08.2009 - 08.2011
  • Supported GM’s, Paint Platforms.
  • Assisted in product development by identifying and addressing recurring customer concerns.
  • Streamlined communication between the technical team and clients, ensuring seamless service delivery.
  • Resolved complex technical issues for improved system performance and user experience.
  • Enhanced customer satisfaction by providing timely and effective technical support to clients.
  • X-Rite Data supported.
  • Byk- Wave Scan Data supported.
  • E-coat film build support.
  • Collecting X-rite and Byk- Wave scan data for color and appearance approvals.
  • Developing color reports for weekly color audits, which are distributed in weekly paint platform meetings.
  • Collecting film build data on e-coat.
  • Maintained color harmony from body to fascia with color care data support tools to support GM’s target goals.
  • Supporting GM to remedy the situation in a timely manner.
  • Maintaind Inventory on E-coat and all Color Totes

Technical Service Representative

PPG Paints
04.2008 - 04.2009
  • Enhanced customer satisfaction by providing timely and effective technical support to clients.
  • Resolved complex technical issues for improved system performance and user experience.
  • Assisted in product development by identifying and addressing recurring customer concerns.
  • Streamlined communication between the technical team and clients, ensuring seamless service delivery.
  • Supported GM’s Repair Platforms.
  • (First Repair and Final Repair) Spot Repair Trainer.
  • (First Repair and Final Repair) Color Tinting for Final Repair.
  • Maintained OEM Color inventory
  • Accomplishments: Training GM’s employees on blending and spot repair, Updating painters with new technical paint/repair information on new technologies, Updating through-put process charts for defects entering final repair, Updating and maintaining color tinting 10 OEM colors for final repair, giving feedback to main color on defects that are noticed in first repair and final repair to remedy the situation in a timely manner.

OEM Account Manager

Matrix Automotive Finishes
02.2005 - 12.2006
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Conducted OEM customer meetings Prepare OEM test panels for durability testing for OEM warranty approvals.
  • Developed Colibri color matching program.
  • Produced drawn downs of different products for benchmarking.
  • Automated paint application with spraymation, mixing paint and primers from pigmented materials.
  • Developed laboratory comparisons of different primers/basecoats/clear coats.
  • Developed CASE Certification for training.
  • Maintained Primer and Color inventories.
  • Accomplishments: Developed a CASE Certification which is used to implement common universal training industry wide, Implemented Colibri color matching program based on toner pigments for precise color matching ability, Prepared over 600 OEM test panels for durability testing for OEM warranty approvals per each OEM manufacture each year (five year testing program), Produced and reviewed drawn downs and laboratory comparisons of different basecoats, clear coats and primer products for benchmarking, automated paint application with spraymation, mixing paint and primers from pigmented materials.

DTO PAINT/BODY SPECIALIST

Daimler Chrysler
06.1998 - 06.2004
  • Developed strong client relationships through consistent communication and attentive service.
  • Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
  • Trained District Service Managers/Technical Advisors/Technicians.
  • Developed Technical Service Bulletins/Body Repair Manuals/Paint Repair Manuals.
  • Maintained all inventory of publications for Body, Chassis and Refinish Repair.
  • Tested all Aftermarket Materials/Products/Coatings for quality control and durability.
  • Determined the root-cause of defective painted surfaces.
  • Problem resolution and process improvement consultative services.
  • Accomplishments: Developed a training program with PPG, BASF, DuPont and Sherwin Williams to train District service Managers/Technical Advisors/Technicians on current aftermarket paint repairs.
  • Developed body repair and paint repair manuals on all current DaimlerChrysler vehicles.
  • Tested new paint materials from all OEM and non OEM paint manufacturers for warranty approvals.

Education

Bachelor of Science - Technical Education

Ferris State University
Big Rapids, MI
04.1997

Associate of Applied Science - Automotive-Body Technology

Ferris State University
Big Rapids, MI
04.1995

Skills

  • Quality Assurance
  • Task Prioritization
  • Time Management
  • Multitasking
  • Schedule Coordination
  • Workplace safety
  • Lead Prospecting
  • Strategic Planning
  • Industry Knowledge
  • Equipment Operation

Drag Racing

Drag Racer who started racing at 16 years old. I bracket race a 1979 Malibu. I have also road raced and raced autocross for 4 years. 

Timeline

Market Manager

Mr. C's Produce
01.2023 - Current

Auto Collision Estimator

Gerber Collision
11.2021 - 01.2023

Lapper

Mahle Engine Components
03.2021 - 11.2021

Team Member

GM Manufacturing Subsystems
07.2020 - 03.2021

Field Representative

AutoVIN
12.2016 - 05.2020

Material Handler Team Lead

Alro Steel Corporation
06.2014 - 12.2016

Technical Service Representative

BASF Corp
08.2009 - 08.2011

Technical Service Representative

PPG Paints
04.2008 - 04.2009

OEM Account Manager

Matrix Automotive Finishes
02.2005 - 12.2006

DTO PAINT/BODY SPECIALIST

Daimler Chrysler
06.1998 - 06.2004

Bachelor of Science - Technical Education

Ferris State University

Associate of Applied Science - Automotive-Body Technology

Ferris State University

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Scott Overly