Scott Perras
Tampa,FL
Summary
PROFESSIONAL EXPERIENCE
Marketing student with experience in Microsoft Office, Tableau, Google Docs, Slides, PowerPoint, etc. with strong leadership skills from current occupation looking to find and internship geared towards future goals in marketing.
Overview
4
4
years of professional experience
Work History
SHIFT LEAD | HIRING MANAGER
CRUMBL COOKIES
Lutz And Riverview, FL
11.2020 - Current
- Read resumes, performed interviews and hired candidates who best fit company standards.
- Enforced store policies regarding returns, exchanges, refunds, and discounts.
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Responded to customer inquiries and complaints in a professional manner.
- Monitored employee performance and provided feedback on areas for improvement.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Assisted in the training of new employees.
- Delegated tasks to employees and monitored activities and task completion.
- Handled cash register transactions accurately while providing excellent customer service.
Education
Bachelors - Marketing
UNIVERSITY OF SOUTH FLORIDA
Tampa, FL05.2024
Skills
- Proficient in Microsoft Office
- Tableau
- Google Docs
- Slides
- PowerPoint
- Strong Customer Service Skills and Experience
- Leadership capabilities and experience
- Good with working with teams
Leadership Experience
- Shift lead at Crumbl Cookies.
- Volunteered at Vacation Bible School for Holy Cross Lutheran Ministries in Lake Mary, Florida every summer for five years, leading a group of young children.
- Volunteered at Safe Harbor in Sanford, Florida for a few months which involved helping the elderly.
Timeline
SHIFT LEAD | HIRING MANAGER
CRUMBL COOKIES
11.2020 - Current
Bachelors - Marketing
UNIVERSITY OF SOUTH FLORIDA