Scott Peterie
Chillicothe,MO
Summary
Professional in customer service leadership, equipped to manage and streamline drive-thru operations. Background includes optimizing workflows and boosting team morale to provide exceptional service. Strong focus on collaboration and adaptability to meet evolving needs, with expertise in problem-solving and time management. Adaptable [Job Title] accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Overview
8
8
years of professional experience
Work History
Drive Thru Window
Burger King
06.2022 - 12.2022
- Continuously sought feedback from customers and employees to identify areas for improvement in the overall drive-thru experience, implementing changes accordingly.
- Collaborated with other store leaders to develop strategies for enhancing customer service at the drive-thru window.
- Analyzed data from daily reports to identify trends or areas requiring attention within the drive-thru operations.
- Monitored inventory levels in the drive-thru area, ordering necessary supplies to prevent stock shortages or delays in service.
Cook
Shooters
06.2021 - 08.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook
Sonic
06.2019 - 12.2019
Cook
J"s Burger Dive
02.2019 - 05.2019
Laborer Helper
Cloverleaf
06.2018 - 07.2018
- Enhanced project efficiency by assisting skilled laborers in various construction tasks.
- Operated hand tools and power equipment safely, reducing risk of injury or damage to property during construction projects.
- Promoted effective communication among team members by relaying vital information between supervisors and workers.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
General Laborer
Davlin Temp Service
01.2015 - 02.2015
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Education
No Degree - Enviormental Health
Crowder College
Neosho, MO05.1996
High School Diploma -
Chillicothe High School
Chillicothe, MO05.1995
Skills
- Safety awareness
- Sales goals achievement
- Cash handling expertise
- Positive Attitude
Timeline
Drive Thru Window
Burger King
06.2022 - 12.2022
Cook
Shooters
06.2021 - 08.2021
Cook
Sonic
06.2019 - 12.2019
Cook
J"s Burger Dive
02.2019 - 05.2019
Laborer Helper
Cloverleaf
06.2018 - 07.2018
General Laborer
Davlin Temp Service
01.2015 - 02.2015
No Degree - Enviormental Health
Crowder College
High School Diploma -
Chillicothe High School
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