Proven leader in sales and design with a track record of fostering robust client relationships and optimizing sales processes. At Splash Pools & Construction, I spearheaded innovative strategies, enhancing profitability and team performance. Skilled in negotiation and presentations, my approach has consistently driven above-target results and stakeholder satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sales Director
Splash Pools & Construction
Chino, CA
07.2018 - Current
Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
Evaluated competitor offerings by conducting ongoing market research, proactively addressing potential threats to the company''s positioning.
Design Consultant
Riverbend Sandler Pools
Dallas, TX
04.2008 - 06.2018
Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
Developed innovative design concepts to meet clients'' unique needs and preferences.
Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
Optimized space planning for improved functionality in both residential and commercial spaces.
Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
Utilized various software programs, creating 3D models of design concepts.
Created sketches and technical drawings to present design concepts to clients.
Design Consultant
Splash Pools & Construction
Chino, CA
01.2004 - 06.2008
Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
Developed innovative design concepts to meet clients'' unique needs and preferences.
Presented comprehensive design proposals using 3D renderings, color boards, and material samples for client approval.
Collaborated with architects and contractors to ensure cohesive and aesthetically pleasing designs.
Increased referral rates through exceptional customer service and communication skills.
Reduced project costs through effective negotiation with vendors and suppliers.
Guaranteed designs adhere to company brand standards and guidelines.
Created marketing materials, including brochures, flyers and product catalogs to brand standards.
Created sketches and technical drawings to present design concepts to clients.
Outside Sales Representative
Sunset Ladder
Rosemead, CA
08.1998 - 01.2004
Monitored competitor activity within the territory to identify potential threats and opportunities, adjusting sales strategies accordingly.
Increased sales revenue by developing strong relationships with key clients and closing high-value deals.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.