Scott Ploetner
Palm Desert,CA
Summary
Very customer oriented, working to make the guests experience the best. Always willing to assist my team in any way, such as being flexible with my schedule. Organization is key to getting projects completed in a timely manner. Have an excellent work ethic, finishing the task with precision . Not all days will run smoothly, so focus on the positive and make a bumpy ride as smooth as possible.
Overview
12
12
years of professional experience
Work History
Office Assistant
Water Resources Consulting Services, Inc
06.2012 - 12.2022
- Answered phone calls and welcomed visitors to office.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents
Key Holder and Visuals
Pottery Barn
10.2018 - 11.2020
- Supervised bank deposits and security procedures to support store opening and closing.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Assisted in general housekeeping to maintain store image.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
Personal Assistant to the Owner
Rick Van Bruggen
01.2024 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Maintained appropriate filing of personal and professional documentation.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
Education
Some College (No Degree) - Landscape Architecture
NCSU
Skills
- Customer Service Management
- Team Building and Motivation
- Merchandise Promotion and Display
- Flexible Work Schedule
- Superior Work Ethic
- Service Oriented
Timeline
Personal Assistant to the Owner
Rick Van Bruggen
01.2024 - Current
Key Holder and Visuals
Pottery Barn
10.2018 - 11.2020
Office Assistant
Water Resources Consulting Services, Inc
06.2012 - 12.2022
Some College (No Degree) - Landscape Architecture
NCSU
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