Transformational CEO experienced in Prime, Sub-Prime, and Captive auto finance organizations. Achieved significant growth and operational efficiencies through strategic initiatives and team collaboration. Focused on delivering bottom-line results and navigating evolving business landscapes.
Work History
President
3 Years 5 Months
Upgrade Auto Finance | 03.2023 - Current
Investigated market dynamics and led projects aimed at optimizing financial services and fostering customer loyalty.
Evaluated and improved interdepartmental processes to support operational efficiency and effectiveness.
Spearheaded the development of customized financing solutions by leading cross-functional teams to meet the unique needs of clients.
Analyzed business outcomes through performance metrics to identify areas for continuous improvement and strategic growth.
Directed strategic initiatives to enhance financial services and customer engagement.
Oversaw operational efficiency, optimizing workflows across departments to increase productivity.
Implemented AI strategies to streamline workflows and improve dealer and customer satisfaction
PRESIDENT
4 Years 4 Months
RumbleOn Finance | 11.2018 - 03.2023
Established and led the captive finance division for RumbleOn Inc., a publicly traded company on NASDAQ. Developed a business model inspired by Carvana’s strategy.
Maintained compliance with regulatory requirements by achieving licensure in forty states for powersports and automotive industries.
Coordinated efforts with external attorneys to navigate regulatory and compliance challenges related to licensing and consumer privacy.
Collaborated on website integration with parent company, enabling efficient financing solutions and pre-qualification for consumers.
Developed training manuals, policies, and procedures to standardize operations across the organization
Contributed significantly to the development of RumbleOn's strategic business plans. Wholly Owned subsidiary of RumbleOn
Secured warehouse lines of more than $200 million. Executed whole loan sales to free up balance sheet.
Led strategic initiatives to enhance customer engagement and satisfaction in auto finance sector.
Analyzed existing workflows and established operational policies to improve loan processing and approval efficiency.
Developed and implemented operational policies to streamline loan processing and approval workflows.
CEO / Auto Finance Division (CRB AUTO)
6 Years 4 Months
California Republic Bank | 01.2011 - 05.2017
Successfully built and launched auto division for regional commercial bank
Bank is now 17th largest auto lender nationwide
Managed serviced portfolio exceeding $6 billion across eighteen states
Increased bottom line profitability each year since inception
Outstanding serviced portfolio stands at over $6 billion in eighteen states
Fastest auto finance company to achieve AAA ratings from S&P with 18 months of performance
Developed and implemented policies and procedures for division, ensuring compliance with all audits and regulatory exams
Oversaw budgeting, forecasting, planning, and training.
Presented to investors and rating agencies quarterly, facilitating over $5 billion in ABS securitizations and securing over $4 billion in warehouse lines
Chief Operating Officer
2 Years
CIG Financial | 01.2009 - 01.2011
Turned around operation from twenty people producing one hundred contracts a month to sixty people consistently producing seven hundred contracts a month
Returned organization to profitability within 5 months after assuming role. Company increased profitability to over $1 million a month
Developed and implemented non-prime program to enhance quality and expand business reach
Rebalanced dealership mix from 90/10 independent vs franchise to 50/50, achieving 40% lower delinquency and 80% revenue increase
Oversaw all functions of operations including collections, funding, credit, and sales
Executive Vice President
5 Years
Long Beach Acceptance Corp. | 01.2002 - 01.2007
Launched Midwest Region, hiring ten salespeople across eight states, generating $100 million in volume within the first year
Grew Western Region from $20 million a month to $100 million a month
Region was responsible for 80% of revenue and 85% of profitability for the company
Oversaw regional operations contributing to 80% of revenue and 85% of profitability for the company.
Developed and implemented goals to achieve service levels and meet delinquency targets
Established quality and efficiency standards measured and reviewed on an ongoing basis
Administered and provided direction regarding hiring, staffing, span of control, succession planning, reviews, training, and development
Administered and coordinated collections and customer service programs within the framework of policies and procedures
Collaborated with internal and external partners to deliver performance trend analysis
Regional Manager
14 Years
Ford Motor Credit | 01.1988 - 01.2002
Launched Midwest and Northeast regions for Fairlane Credit a sub-prime division of Ford Credit. Divisions were largest for the company
Held diverse roles at Ford Credit, encompassing collections, credit, sales, management, and regional positions, contributing to comprehensive operational understanding
Promoted across six office locations in five states, demonstrating adaptability and versatility in regional management
Managed hiring, staffing, performance management, annual reviews, training and development.
Education
B.B.A. - Business Management
Grand Valley State University | Allendale, MI | 01-1986
Concentration in Business Management
Skills
Team leadership
Organizational management
Process improvement
Strategic visioning
Regulatory compliance
Process optimization
Strategic direction
AWARDS & ACTIVITIES
Board Member Nevada State College, Member of Whos Who in U.S
QUALIFICATIONS
Proven ability to build partnerships across business groups to accomplish common objectives
Proven leadership and experience in managing the day-to-day execution of all Departments
Manage 400+employees in 4 different centers nationwide
Financial analysis, planning and forecasting
Excellent coach and expert in developing next level leaders
Excellent in aligning culture and business expectations to meet overall objectives
Strong sales negotiation skills
Able to simultaneously manage multiple projects, teams, and client relationships
Consistently exceed objectives while improving efficiencies, lowering costs, and driving results
KEY RESULTS
Successfully launched finance company for a California Bank by growing receivables to over $6 billion in 6 years. Led to eventual sale of $380 million.
Turned a negative $30 million operation to profitability leading to an eventual sale of $280 million in 6 years
Launched Fairlane Credit, a sub-prime division of Ford Motor Credit. Promoted rapidly to launch three regions in the Northeast, Midwest, and West.
Grew a nonperforming sub-prime auto finance company from one hundred contacts a month to 700 a month in 13 months. Reduced expenses, grew profitable revenue producing returns more than 30%
Proven leader with established results in building relationships
Have tremendous experience working in and building Captive Lending organizations