Scott Reed
Summary
Proven track record in enhancing customer satisfaction and efficiency, as demonstrated at Carvana with meticulous route management and a commitment to safety. Adept in teamwork and leveraging both GPS technology for precise deliveries and heavy lifting, ensuring timely and secure transport. Showcases a blend of strong customer service skills and a clean driving record, contributing to consistent on-time delivery rates.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Star Nurseries
03.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Vehicle Transporter
Carvana
11.2020 - 03.2022
- Managed inventory control for transported vehicles, ensuring accurate tracking records were maintained at all times.
- Safeguarded client property by adhering to strict security measures while loading, unloading, and transporting vehicles on company equipment.
- Mitigated potential issues during transport by conducting thorough pre-trip inspections of all assigned vehicles.
- Implemented innovative solutions for complex transportation requests or challenges faced during operations, resulting in satisfied customers every time.
- Assisted in maintaining a clean and organized fleet of transport vehicles, ensuring optimal performance and presentation.
- Achieved consistent on-time delivery rates due to careful coordination with dispatchers and other drivers.
- Contributed to company growth by consistently meeting or exceeding monthly transportation goals.
- Enhanced daily productivity through meticulous organization of paperwork related to vehicle pick-up/drop-off schedules and assignments.
- Maintained a high level of professionalism and customer service throughout all interactions with clients, dispatchers, and colleagues.
- Ensured safe and damage-free vehicle deliveries by adhering to strict safety guidelines and protocols.
Delivery Driver
Connor Trucking
02.2020 - 11.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Livestock Transfer
Gurney Trucking
07.2019 - 11.2019
- Completed invoices for bills of lading, sales receipts and supplies.
- Examined animals for signs of sickness and overall herd health.
- Ensured accurate record-keeping by meticulously documenting incoming livestock data, including origin, weight, and destination.
- Increased workplace safety by training team members on proper lifting techniques and equipment usage during the receiving process.
- Maintained close communication with management regarding any discrepancies or issues encountered during the receiving process to facilitate prompt resolution.
- Enhanced supplier satisfaction levels with prompt attention to inquiries about shipment status or other relevant information concerning their livestock delivery.
High Rise Concrete Pumper
Hard Rock Pumping
11.2017 - 07.2019
- Provided reliable information to management through timely completion of required reports on well operations, incidents, and maintenance activities.
- Improved safety on site by conducting regular inspections of pumping equipment and reporting any discrepancies.
- Demonstrated commitment to team success by consistently arriving punctually for shifts and remaining flexible during periods of increased workload or staffing shortages.
- Mitigated risks associated with well operations by adhering to standard operating procedures and promptly addressing any deviations from normal conditions.
- Assisted in the training and onboarding of new hires, providing mentorship and guidance in their development as proficient pumpers.
- Contributed to the overall success of the team by effectively communicating with other pumpers, operators, and supervisors regarding well performance issues.
- Reduced downtime for well maintenance by efficiently troubleshooting and repairing equipment issues.
Education
High School Diploma -
South San Francisco High School
South San Francisco, CA06.1986
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Dependable and reliable
- Punctual and Reliable
- Safe Driving
- Time management skills
- Loading and unloading
- Clean Driving Record
- Route Management
- Safe Driving Record
- Heavy Lifting
Timeline
Delivery Driver
Star Nurseries
03.2022 - Current
Vehicle Transporter
Carvana
11.2020 - 03.2022
Delivery Driver
Connor Trucking
02.2020 - 11.2020
Livestock Transfer
Gurney Trucking
07.2019 - 11.2019
High Rise Concrete Pumper
Hard Rock Pumping
11.2017 - 07.2019
High School Diploma -
South San Francisco High School