FIleMaker
Scott Reese
IT Renaissance Man
Caledonia,MI
Summary
Knowledgeable IT Problem solver with over 20 years' experiencing comprehensive solutions to complex problems through extensive analysis, accurate assessments, and broad knowledge of IT Systems.
Tech savvy, capable of expediently parsing large amounts of input and applying critical thinking and problem solving to compare, contrast, and combine creative ideas developing insights and alternative possibilities. Capable of quickly learning and applying techniques to situations and software.
Kind and thoughtful, using an "honesty is the best policy" philosophy, fostered trust and good relationships with coworkers and clients to encourage an environment of open, honest communication.
Overview
4
4
Certifications
4
4
years of post-secondary education
13
13
years of professional experience
Work History
IT Manager
Paradigm Design
Grand Rapids, MI
06.2020 - Current
- Worked diligently to streamline company process by implementing solutions such as SharePoint online, Teams, Power Automate and other features available in Office 365.
- Improved network security by implementing next generation firewalls and associated endpoint protection system in all 3 offices.
- Designed and implemented networking, conference room, and other technology requirements for 2 new offices.
- Helped improve company processes and procedures as a member of the Firm Management Team.
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Guided organizational technology strategy and roadmaps.
IT Manager
Integrated Architecture
Grand Rapids, MI
10.2017 - 06.2020
- Received 2017 Partner’s Award for Commitment to Excellence and Innovation
- Eliminated more than 40 hours of work a week by adding efficiencies and eliminating bottlenecks through process improvement and software implementation.
- Developed an internal software to efficiently track RFI and Submittals for construction projects reducing missed deadlines and increasing efficiency by centralizing all data in one place.
- Improved the internal ERP system, InFocus, by creating and modifying reports to provide more timely information to management.
- Created companion system that ties directly into InFocus to track more detailed project data.
Systems Engineer / FileMaker Developer
Dewpoint
Grand Rapids, MI
08.2015 - 06.2017
- Removed the need to physically touch over 400 computers by planning, coding, and implementing an automated update and repair solution for the mobile RMS.
- Devised a solution to reduce physical storage that allowed a user to easily store, review, and retrieve specialized digital media and documents in native formats.
- Met with product owners and end users to formulate requirements, determine pain points, and capture detailed documentation.
- Facilitated “in the moment” mobile access for command staff by restructuring server-based RMS to function properly in a remote application environment.
- Enhanced and streamlined code through use of modularization and best design practices.
Desktop and Network Support Specialist
Abraxas
Portage, MI
08.2013 - 08.2015
- Assimilated over 2 million records saving hundreds of labor hours by creating a program that matched client data with the internal tracking solution having less than a .01% error rate.
- Transformed system crippling Sequel Server Reporting Services (SSRS) reports that took over an hour into lightweight SQL queries that completed in under two minutes.
- Drastically reduced computer downtime by implementing Microsoft Deployment Toolkit so that computers could be returned to company standards in less than 15 minutes.
- Proposed and implemented space solution allowing for additional workstations, collaborative environment, training room, and company-wide meeting space.
- Championed a “Get Healthy Challenge” initiative that helped employees lose more than 100 pounds of weight through weekly meetings, weigh-ins, and physical activities.
- For regulatory compliance with HIPAA, PCI, GLP, and other regulations, designed easy-to-use access level audit forms for managers by gathering data from multiple sources.
IT Manager
Rose City Motors
Jackson, MI
11.2007 - 08.2013
- Managed 5 employees.
- Built, customized and repaired technology based on staff requests.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Skills
Creative Problem Solving
undefinedSoftware
Microsoft Operating Systems
Microsoft Office Suite
Computer Deployment and Imaging
Active Directory and Group Policy
Sharepoint Online
Visio
ERP Systems
Windows Scripting / Powershell
Remote Support Tools
VOIP Phone Systems
Certification
CompTIA Network+
Timeline
IT Manager
Paradigm Design
06.2020 - Current
IT Manager
Integrated Architecture
10.2017 - 06.2020
Systems Engineer / FileMaker Developer
Dewpoint
08.2015 - 06.2017
Some College (No Degree) - Computer Programming
Western Governors University
08.2014 - 12.2017
Desktop and Network Support Specialist
Abraxas
08.2013 - 08.2015
IT Manager
Rose City Motors
11.2007 - 08.2013
Some College (No Degree) - Computer Programming
Westwood College of Technology
07.2001 - 12.2001
Certified Internet Web Professional - Web Foundations Associate
Microsoft Certified Professional
Microsoft Certified Technology Specialist (MCTS): Windows 7 Configuration
CompTIA Network+
Education
Some College (No Degree) - Computer Programming
Western Governors University
Salt Lake City, UT 08.2014 - 12.2017
Some College (No Degree) - Computer Programming
Westwood College of Technology
Schiller Park, IL 07.2001 - 12.2001
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