Michael Pettit
Hernando,MS
Summary
As an IT professional with a distinguished military background, I bring a unique blend of leadership, expertise, and dedication to every project and team. With a strong commitment to service and a passion for excellence. I thrive in dynamic environments where collaboration and innovation are paramount. As a veteran, I am deeply grateful for the opportunity to continue serving in a different capacity. I believe in fostering a servant leadership approach, putting the needs of the team first and empowering individuals to reach their full potential. Building strong relationships is central to my philosophy, and I am committed to cultivating a collaborative work environment that promotes growth and mutual success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Manager
International Paper
Memphis, TN
01.2025 - Current
- Leading the ITAM transformation project, overseeing the migration from OpenText to ServiceNow HAM/SAM, including the Service Catalog implementation to streamline hardware and software requests.
- Creating plans to optimize IT asset disposal processes, identifying inefficiencies in vendor contracts that led to financial losses, and strategizing improvements to maximize asset recovery value.
- Developing ITAM governance policies and processes, ensuring alignment with security, compliance, and financial controls.
- Managing a global ITAM team (U.S. and EMEA), fostering collaboration and process standardization.
IT PIM Consultant
International Paper
Memphis, TN
04.2019 - 12.2024
- Successfully managed projects with cross-functional teams, ensuring on-time delivery, budget compliance, and high customer satisfaction.
- Promoted a culture of continuous improvement, leading to cost savings, and increased efficiency.
- Constructed and managed project plans, timelines, and budgets, utilizing project management tools and methodologies, including Agile.
- Established strong vendor relationships, regularly reviewing vendor performance, and implementing performance improvement plans.
- Developed and maintained strong relationships with internal stakeholders, understanding their needs, and aligning IT solutions to drive business growth.
- Implement customer-focused practices, such as responsive support and user-friendly systems, resulting in increases in customer satisfaction.
Business IT Specialist
International Paper
Memphis, TN
06.2017 - 03.2019
- Managed and maintained the SAP system, overseeing regular updates, configurations, and system enhancements to meet evolving business needs.
- Developed, maintained, and optimized SQL queries and reports, improving data retrieval efficiency, and enhancing data-driven decision-making.
- Acted as a liaison between the IT department and various business units, ensuring that technology solutions met specific requirements.
- Played a key role in root cause analysis and resolution for system issues.
System Specialist
International Paper
Memphis, TN
01.2016 - 05.2017
- Administered and maintained network security infrastructure, IDS/IPS systems, to ensure a robust defense against external threats.
- Utilized SIEM tools to perform real-time analysis of security alerts, identifying and responding to potential threats swiftly.
- Conducted proactive security monitoring and incident response, successfully mitigating detected threats, and minimizing potential damage.
- Collaborated with network and system administrators to identify vulnerabilities and ensure network security compliance.
Sales & Buying Manager
Worley Brothers Scrap Iron & Metal
Memphis, TN
05.2010 - 12.2015
- Managed day-to-day operations of a scrap metal processing plant, including equipment maintenance, logistics, and quality control.
- Maintained compliance with environmental and safety regulations, ensuring the safety of employees and the community.
- Led a team of sales representatives and yard workers, providing guidance and coaching to enhance performance and productivity.
Team Leader
Mississippi National Guard
Oxford, MS
02.2009 - 05.2015
- Led and managed a team of soldiers, instilling discipline, teamwork, and dedication, resulting in mission success and high morale.
- Served a tour in a combat zone, demonstrating exceptional adaptability, decision-making, and leadership under pressure.
- Collaborated with diverse teams and cultures to achieve common objectives and established strong cross-functional relationships.
Education
Master of Business Administration - Project Management
Christian Brothers University
Memphis, TN05.2019
Bachelor of Business Administration - Management Information System
University of Memphis
Memphis, TN05.2015
Skills
- Leadership & Development
- Creative Problem Solving
- Strategic Sourcing and Compliance
- SaaS Deployment Expertise
- Strategic Planning
- Budgeting & Forecasting
- Stakeholder Relationship Management
- Project Management
- Vendor Management
- Issue/Conflict Resolution
Certification
- Project Management Professional (PMP)
- Executive Certificate in Project Management, Agile & Waterfall
- Triton AP-Web (Websense) Certified Administrator
- PowerShell v4.0 Certified
Awards
- Innovation Award (IT Hackathon)
- Appointed Co-Chair of Veterans Employee Networking Circle
- Active American Corporate Partners Mentor
- Operation Iraqi Freedom Veteran & Army Commendation Medal
Linkedinprofile
linkedin.com/in/michael-pettit2b535b98/
Timeline
IT Manager
International Paper
01.2025 - Current
IT PIM Consultant
International Paper
04.2019 - 12.2024
Business IT Specialist
International Paper
06.2017 - 03.2019
System Specialist
International Paper
01.2016 - 05.2017
Sales & Buying Manager
Worley Brothers Scrap Iron & Metal
05.2010 - 12.2015
Team Leader
Mississippi National Guard
02.2009 - 05.2015
Master of Business Administration - Project Management
Christian Brothers University
Bachelor of Business Administration - Management Information System
University of Memphis
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