Experienced individual with a proven track record in accurate reporting and analysis, seeking growth opportunities in Verve, A Credit Union. Highly skilled in mentorship, team leadership, and making timely and precise decisions.
Overview
10
10
years of professional experience
Work History
Member Advocate
Verve, A Credit Union
Holmen, WI
11.2021 - Current
Address service-related questions from members in person and over the phone
Address and settle member issues with high efficiency
Experience in managing account lifecycle transitions
Expertise in initiating Certificates of Deposit
Adept at creating Money Market Accounts
Military Liaison
United States Army
Fort McCoy, WI
12.2017 - 02.2020
Served as the Non Commissioned Officer in Charge (NCOIC) for the Military Liaison between the U.S Army Criminal Investigation Command (CID) and the Department of Emergency Services (DES) for the Fort McCoy Visitor Control Center. Responsible for all visitors coming onto Fort McCoy, including background checks, weapons registration, maintaining a database of all visitors, and issuing temporary base passes.
Responsible for all visitors coming onto Fort McCoy to include:
Background checks, Weapons Registration, Maintaining Database of all visitors, Issuing of temporary base passes.
Weapons Registration
Maintaining Data Base of all visitors Issuing of temporary base passe
Detachment Sergeant
United States Army
Fort McCoy, WI
09.2016 - 12.2017
Detachment Sergeant (DET SGT) for the CID branch stationed at Fort McCoy. Responsible for providing sound advise to the Commander regarding unit health readiness, esprit de corps, discipline, mentorship, career development of all assigned enlisted members. Additional responsibilities include unit training in support of the Mission Essential Task List (METL), direct supervision of 3 subordinates, and indirect supervision of 2 Civilian Agents for the overseeing of 3 Special Agents, accountability of $2 million of unit equipment and supports the units mission to maintain wold wide deployment capability
Financial Crimes Specialist
United States Army
Fort Carson, CO
01.2015 - 09.2016
NCOIC of the Financial Crimes CID Unit located at Fort Carson, CO.
Responsible for investigation of all white-collar crime for the US Army in the states of Colorado, Utah, southern Wyoming, and western Nebraska.
Investigated Tax Fraud with 12 victims and a successful recovery of over $100,000 of stolen money.
Assisted the Federal Bureau of Investigation with the recovery of over $22 million worth of stolen US Army equipment.