Summary
Overview
Work History
Education
Skills
Timeline
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Scott Rickards

Summary

Dedicated and detail-oriented Field Technician with 2.5 years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management and time management.

Overview

7
7
years of professional experience

Work History

Vendor Operations Analyst

CSC
09.2022 - Current
  • Created and managed operational databases to store and track data and maintain accurate information.
  • Assessed operational performance to identify areas for improvement.
  • Created custom reports and visualizations to support decision-making processes.
  • Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.

Field Technician

Roussey Companies
09.2020 - 06.2022
  • Surveys, Physical Improvement Surveys and the creation of Construction Stakeout Plans.
  • Inspected electric distribution structures for defects and safety hazards.
  • Took utility clearance measurements and recorded similar data.
  • Traveled to 100+ field locations per month to evaluate equipment and performance.
  • Used logging tools to collect data from field, supporting engineer analysis.
  • Met and exceeded customer demands through responsive and accurate on-site maintenance.
  • Utilized handheld device to update work order status.

Line Cook

Chick-fil-a Restaurant
02.2016 - 08.2020
  • Ensure all items are fit for consumption
  • Maintain overall cleanliness of kitchen area & oversaw that all cook/prep equipment was up to
  • FDA standards restaurant company policy

Education

Bachelor of Science - Prof Studies, Minors in Business GIS & Psychology

West Chester University
05.2020

Associate of Arts - Criminal Justice

Delaware County Community College
12.2016

Skills

  • Eagle Scout
  • Managed a service project that benefited a charity which included overseeing 15 individuals efforts
  • Team Leadership
  • Composure and Emotional Control
  • Problem-Solving
  • Attention to Detail
  • Decision Making
  • Administrative Leadership
  • Program Development and Management
  • Documentation and Recordkeeping
  • Activity Planning and Coordination
  • Collaboration and Teamwork

Timeline

Vendor Operations Analyst

CSC
09.2022 - Current

Field Technician

Roussey Companies
09.2020 - 06.2022

Line Cook

Chick-fil-a Restaurant
02.2016 - 08.2020

Bachelor of Science - Prof Studies, Minors in Business GIS & Psychology

West Chester University

Associate of Arts - Criminal Justice

Delaware County Community College

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