Scott Rogers

Inspected and repaired incoming music products for defects and compliance with specifications at The Music Link, maintaining accurate records of inspection results and reporting findings to management.

Monitored daily performance of production team, identifying and addressing issues impacting quality of product output.

As a product specialist, I provided an outstanding customer service experience to Skip's Music clientele. Novice to professional musicians alike benefited from my encyclopedic product knowledge, enthusiasm, and relationship based approach to sales and support. Day to day activities include merchandising, customer contact, sales, instrument repair and maintenance, product and sales training, and interaction with distributors and manufacturers.

As an employee of the world-famous acoustic guitar manufacturer, I was part of a team that built some of the worlds' finest string instruments. At Taylor I learned shop-keeping, attention to detail, and quality control measures. I gained knowledge of the tonal and physical qualities of a variety of domestic and exotic woods, the finest detailed woodworking techniques, and maintaining a highly professional and clean work environment.