Scott Rubenstein
Pembroke Pines,FL
Summary
Dynamic professional with a proven track record in customer service at Lexus Of Pembroke Pines. Adept at problem-solving and computer entry, I enhanced customer satisfaction through effective communication and streamlined processes. Recognized for improving service delivery and implementing strategies that elevated client experiences in fast-paced environments.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
2026
2026
years of professional experience
Work History
Call Center Rep
Lexus Of Pembroke Pines
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Managed inbound calls, ensuring a high level of customer satisfaction through effective communication.
- Documented customer interactions in CRM system to maintain comprehensive records and facilitate follow-up actions.
- Collaborated with team members to improve service processes and enhance overall customer experience.
Sales Associate
Hertz Car Sales & Car Rental
- Guided customers in vehicle selection, enhancing satisfaction with expert product knowledge.
- Processed rental agreements and vehicle sales transactions accurately, maintaining compliance with company policies.
- Managed inventory levels, conducting regular audits to ensure availability of vehicles for customer needs.
- Collaborated with team members to enhance customer service processes, improving overall client experience.
Property Manager
Public Storage
01.2024 - 10.2025
- Supervised storage facility activities to ensure excellent service delivery.
- Coordinated maintenance schedules to uphold property standards and safety regulations.
- Oversaw inventory management, tracking unit availability and occupancy rates effectively.
- Implemented marketing strategies to increase facility visibility and attract new customers.
Education
Traing Completed Work Program - Customer Service
Disney University
Kissimmee, FLAssociate of Science - Hospitality
UNLV
Las Vegas, NV05.1981
Skills
Customer Service
Problem Solver
Computer Entry
Phone Tech
Timeline
Property Manager
Public Storage
01.2024 - 10.2025
Call Center Rep
Lexus Of Pembroke Pines
Sales Associate
Hertz Car Sales & Car Rental
Traing Completed Work Program - Customer Service
Disney University
Associate of Science - Hospitality
UNLV