Scott Sanborn

• Maintain a high level of accuracy in test results by following protocols and Good Clinical Practice.
• Confirm Informed consent before samples are drawn.
• Always go above and beyond to be sure that all subjects have a great patient experience at every visit.
• Responsible for all patient blood draws. Processing of all specimens. Shipments and storage off all frozen, ambient and refrigerated samples for central and local laboratories.
• Enter all laboratory orders into the computer system.
• Answer any queries and monitor questions.
• Generate AWBs and schedule all laboratory sample pick-ups with Marken, DHL, UPS and Fed Ex.
• Work without supervision on multiple studies daily.
• Order all study kits, laboratory needs, medications and physician and site necessities.
• Maintain daily specimen logs and lab kit destruction logs.
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• Compliance with HIPPA laws.
• Enhanced patient experience through compassionate care and

communication during blood draw procedures.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Entered patient orders. Received all samples into the computer system. Also received patient drop-offs from physicians and nursing staff off site.
• Spun down specimens and assisted Lab Technicians.
• Called patients to schedule any re-draw or sample recollection.

• Developed strong relationships with internal departments, facilitating smooth communication channels for expedited issue resolution regarding specimens or testing requirements.
• Called offices when a recollection of labs or a specimen problem or concern was discovered.
• Streamlined specimen processing workflows to improve turnaround times and ensure timely delivery of results to clients.
• Contributed to a positive workplace culture by consistently demonstrating professionalism, reliability, and adaptability under pressure.
• Supported quality control measures by conducting regular checks on processing equipment and reporting malfunctions.
• Reduced processing errors, thoroughly reviewing and verifying specimen labels and requisition forms.
• Ensured accuracy in specimen labeling, reducing potential for testing errors.
• Implemented new specimen tracking system, improving traceability and reducing lost specimens.

• Notified management of compliance and workplace safety issues from department and recommended simple solutions.
• Performed tasks as member of the phlebotomy team to reduce wait times.
• Increased productivity by implementing new technologies and equipment in the phlebotomy department.
• Collaborated with laboratory personnel to streamline processes and improve turnaround times for test results.
• Performed phlebotomy training for all new employees, off site employees and hospital staff.
• Employee scheduling.
• Provided solutions for any specimen issues for physicians and off site providers.
• Supervised a busy off-site draw station. Drawing 100-190 patients per day.
• Entered all paper requisition orders and transmitted online specimen orders.
• Responsible for all supply orders, patient and supporting staff complaints and specimen related problems.
• Always strived for 100% patient satisfaction.
• Worked along side of CEO, COO and GEMBA staff to improve our lab services and customer service.