Scott Sawicki
Grand Rapids,MI
Summary
Proven System Specialist with a track record of enhancing client satisfaction and expanding customer bases at Sifht4 Payments Inc. Skilled in financial technology and adept at building relationships, I increased sales revenue through strategic account targeting. Expert in hardware troubleshooting and leveraging IT infrastructure for optimal service delivery.
Overview
6
6
years of professional experience
Work History
System Specialist
Sifht4 Payments Inc
08.2022 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Sales Representative
Lauvers Business Systems
04.2018 - 08.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed strong rapport with customers and created positive impression of business.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Education
Associate of Applied Science - Electronics Technology
National Institute of Technology
Livonia, MISkills
- Financial Technology
- Hardware troubleshooting
- Application support
- IT Infrastructure
Timeline
System Specialist
Sifht4 Payments Inc
08.2022 - 05.2024
Sales Representative
Lauvers Business Systems
04.2018 - 08.2022
Associate of Applied Science - Electronics Technology
National Institute of Technology
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