Scott Scheer
Operations management
Gilbert,AZ
Summary
Results-driven Management professional with 25 years of experience in mortgage operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Underwriter
Caliber Home Loans
Remote
07.2017 - 10.2022
- Reviewed and evaluated loan applications to assess creditworthiness, risk and eligibility for approval.
- Analyzed financial information including income, assets, liabilities and credit history of applicants.
- Verified accuracy of documentation such as income statements, tax returns, bank statements and other related documents.
- Determined appropriate loan structure based on customer needs, company policy and regulatory guidelines.
- Established maximum loan amounts according to underwriting standards and communicated decisions to customers.
- Maintained up-to-date knowledge of industry trends, regulations and compliance requirements.
- Provided guidance on underwriting procedures to junior staff members.
- Recommended adjustments to loan terms or conditions based on individual circumstances.
- Communicated effectively with lenders, brokers and other external partners involved in transactions.
AVP Underwriting Manager
Bank of America
Chandler, AZ
01.2003 - 06.2017
- Successfully manage a team of 12-15 underwriters, while achieving productivity and quality goals. Instituted process improvements that increased production nearly 90% while exceeding quality and compliance standards in department of 110 staff. Facilitate positive relationships with 15-20 field branches to ensure accurate and fast loan approvals with maximum funding, Oversaw the merger of the Merrill Lynch High Net Worth client underwriting into the Chandler AZ facility. Partnered with Credit Risk to ensure our loans met secondary market requirements. Lead the team to achieve top scores in client delight from post closing surveys. Lead team to consistently rank in the top 10% in quality and production among 7 underwriting sites within the Bank. Work to find resolutions to complex files and alternate solutions. Ensure team members meet the targeted and published turnaround and service level agreements. Analyze, dispute, and coach audit findings from investor
- Monitored progress on individual cases to ensure compliance with policy guidelines.
- Assisted in the development of training materials for new hire underwriters.
- Resolved any issues that may arise during the underwriting process.
- Participated in regular meetings with senior leadership teams to discuss current market trends.
- Managed a team of underwriters to ensure accurate and timely processing of applications.
Education
Bachelor of Science Degree in Business Administration with emphasis in Management -
Kansas State University
Skills
- Strong analytical skills
- Excellent leadership skills, leading teams to achieve top results
- Excellent written and oral communication skills
- Critical thinking in evaluation complex transactions
- Excellent customer service skills in providing positive experiences for clients in the lending process
- Managing Risk
- Building Strong Relationships
- Quality Control
- Financial transactions expertise
- Reviewing documents
- Dependable and Responsible
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Underwriter
Caliber Home Loans
07.2017 - 10.2022
AVP Underwriting Manager
Bank of America
01.2003 - 06.2017
Bachelor of Science Degree in Business Administration with emphasis in Management -
Kansas State University
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