Results-driven professional with extensive experience in managing outdoor service teams. Skilled in staff training and fostering customer relationships, contributing to improved service operations and member satisfaction.
Overview
9
9
years of professional experience
Work History
Outside services manager
Talisker Club
Park City, Utah
06.2025 - Current
Managed daily operations of outdoor service team at premier golf and club facility.
Coordinated scheduling and staffing for outside service activities and events.
Trained staff on best practices for customer service and equipment usage.
Fostered strong relationships with members to enhance their club experience.
Resolved conflicts between customers and staff members in a professional manner.
Provided guidance and support to staff members who encountered difficulties performing their duties in the field.
Identified areas for improvement in overall customer service operations.
Golf Caddy
Promontoryclub
Park City, Utah
06.2018 - Current
Golf Caddy
The Estancia Club
Scottsdale, Arizona
12.2019 - 05.2026
Outside services
The Estancia Club
Scottsdale, Arizona
10.2017 - 12.2019
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.