Driven professional who is passionate about working in team environment. Excellent communication skills that promote problem solving and relationship building. Demonstrates ability to showcase leadership and accountability.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Security Manager
Carolina Panthers
03.2021 - Current
Utilize M365 daily to enhance workflow and seamlessly connect with stakeholders
Primary point of contact for approximately 120 employees including: players, coaches, & staff
Coordinate parking, tickets, credentials, ID badges, and keys
Manage football operations and team security projects
Serve as team advance contact for 10 away trips every season
Coordinate team arrival & departure at airport, bus movements, police escort movements, equipment truck movements, K9 screening, hotel preparation, stadium logistics, and assist in securing post-game meal
Conduct & organize background checks on roughly 500 draft eligible and free agent players to ensure team signs high character individuals
Garnered new tech to enhance football security operations (FAIS portal, Cube Passes, cloud-based Avigilon Cameras/Access control)
Support C-suite employees daily by anticipating needs andcommunicating.
Operations/Security Assistant
Carolina Panthers
06.2013 - 03.2021
Oversee Access Control Systems: Keys, Credentials, ID Badges, and Parking Passes
Built relationships with various departments by communicating daily with team members to fulfill access needs
Implemented new credentialing system that reduced costs by 20% and made security operations more efficient by partnering with Cube Services to create web-based credential builder
This provided database for security team and assigned real-time access to each credentialed individual
Ensured client's event needs were satisfied by communicating during preparation and implementation of event.
Sports Coordinator
YMCA Northwest North Carolina
03.2013 - 06.2013
Used Office 365 daily to manage customer information and program planning
Coordinated and implemented youth sports programs
Communicated daily with current and potential customers.
Education
Bachelor of Arts - Recreation Management
Appalachian State University
Boone, NC
12.2012
Associate of Arts - Music Education
Mitchell Community College
Statesville, NC
05.2009
Skills
Stakeholder Management
Communication
Leadership Experience
Technology Management
Customer Service
Teamwork
Microsoft 365
Strategic Planning
Certification
AZ-900 - Microsoft, 942-4988
MS-900 - Microsoft, I285-0826
SC-900 - Microsoft, I313-3190
Volunteer Experience
Community outreach - restored outdoor areas at Harding University High School by mulching, painting, and raking
Harvest Food Bank - packed nonperishable food items into boxes for families in need
Giving Tree - purchased and packed gifts during Holidays
Timeline
Team Security Manager
Carolina Panthers
03.2021 - Current
Operations/Security Assistant
Carolina Panthers
06.2013 - 03.2021
Sports Coordinator
YMCA Northwest North Carolina
03.2013 - 06.2013
Bachelor of Arts - Recreation Management
Appalachian State University
Associate of Arts - Music Education
Mitchell Community College
AZ-900 - Microsoft, 942-4988
MS-900 - Microsoft, I285-0826
SC-900 - Microsoft, I313-3190
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