Scott Smith
Choudrant,LA
Summary
High-performing Retail Operations Manager with over 25 years of leadership in the automotive and finance sectors. A results-driven strategist recognized as the only two-time "President's Council High Jump Award" recipient in company history, having achieved this top honor across two different store locations. Expert P&L management, commercial business development, and organizational governance, complemented by a 25 plus-year tenure as an ASE Certified Parts Specialist. Church Board Member and Secretary / Treasurer experience.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Store Manager
Replacement Parts Inc. / Bumper to Bumper Auto Patrs
Monroe & Ruston, LA
08.2002 - Current
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Directed daily operations to ensure optimal store performance and customer satisfaction.
- Approved regular payroll submissions for employees.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Interacted well with customers to build connections and nurture relationships.
- Elite Performance: Earned the prestigious President's Council High Jump Award in 2026 and 2022; distinguished as the only manager in company history to achieve this honor twice, accomplished at two different store locations.
- Operational Excellence: Direct all aspects of store operations for the Booth Street, Newcombe Stree, and Ruston locations, Consistently exceeding sales, margin, and service targets.
- Corporate Advisor & Progress Improvement: Appointed to the Corporate CounterWorks Committee to optimize company-wide operating systems.
- Innovation: Developed and implemented a standardized procedure for store moves and changeovers that saved the company tens of thousands of dollars in payroll costs and reduced staff downtime.
Church Board Member (Non-Paid)
Lapine Assembly of God
West Monroe, LA
2022 - 2025
- Board Governance: Served as a key member of The Board of Directors, overseeing organizational mission, compliance, and long term stability.
- Financial Stewardship: Entrusted with the management of organizational finances, budget planning, and official record-keeping as Secretary/Treasurer (2025)
- Oversaw budgetary allocations, ensuring financial transparency and accountability for church resources.
- Fostered collaboration among board members, promoting open communication and shared decision making.
- Oversaw business-wide changes to modernize procedures and organization.
- Represented organization at industry conferences and events.
- Prepared and presented reports to inform board on organizational progress and goals.
- Reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health.
- Capital Project Management: Assisted in the planning and oversight of a major church remodel and building addition, ensuring the project met structural goals and budget constraints.
- Men's Ministry Pastor (2022 - 2025): Provided spiritual leadership and pastoral care; successfully organized and scheduled the annual "Awakening" Men's Conference, managing all event logistics, speakers, and programming.
Booster President (Non-Paid)
West Ouachita High School
West Monroe, LA
2013 - 2014
- Fostered partnerships with community organizations to support the band program.
- Enhanced communication channels between administration, staff, students, and parents for transparency.
- Organizational Leadership: Led a prominent volunteer organization for 8 years, managing large-scale fundraising, logistics, and administrative support.
- Resource Development: Successfully helped raise funds for the acquisition of a band equipment truck; personally secured the donation of paint and labor for a professional truck restoration.
Top-Producing Mortgage Loan Officer
Aegis Mortgage (DBA UC Lending)
Monroe, LA
01.2002 - 07.2002
- Exceptional Production: Recognized as one of the Top 5 Producers in the Mid-South United Stated within the first five months of employment.
- Note: Role ended due to permanent branch closure.
Store Manager / Assistant Manager /Parts Sales Manager
AutoZone Inc.
Various Locations, LA & MS
06.1989 - 07.2001
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Leadership: Managed full retail operations across five different store locations, overseeing staff, inventory, and commercial business growth.
Education
Church Ministries
Southwestern Assemblies of God University
Waxahachie, TXBusiness Math & Computer Science
Ouachita Parish High School
Monroe, LASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Payroll management
CORE COMPETENCIES
- Executive Leadership: Board Governance (Secretary/Treasurer), Strategic Planning, Fiduciary Oversight.
- Operations & Finance: Project Management (Capital Remodels), Inventory Control, Commercial Collections.
- Technical Expertise: ASE P1 & P2 Specialist, Medium/Heavy Truck Systems, CounterWorks OS Advisor.
- Community Relations: Men's Ministry Leadership, Event Coordination, Public Speaking, Mentorship.
Certification
- ASE Certified Specialist (25+ Year Tenure): P2: Automobile Parts Specialist | P1: Medium/Heavy Truck Parts Specialist
- Ordination: Living Word of Faith Fellowship
Timeline
Store Manager
Replacement Parts Inc. / Bumper to Bumper Auto Patrs
08.2002 - Current
Top-Producing Mortgage Loan Officer
Aegis Mortgage (DBA UC Lending)
01.2002 - 07.2002
Store Manager / Assistant Manager /Parts Sales Manager
AutoZone Inc.
06.1989 - 07.2001
Church Board Member (Non-Paid)
Lapine Assembly of God
2022 - 2025
Booster President (Non-Paid)
West Ouachita High School
2013 - 2014
Church Ministries
Southwestern Assemblies of God University
Business Math & Computer Science
Ouachita Parish High School