Summary
Overview
Work History
Education
Skills
Timeline
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Scott Steele

Lagrange,OH

Summary

Over 15 years of experience in the logistic industry from entry level to overseeing five seperate locations in two states. Motivating leader with extensive knowledge of leadership techniques and supervision. Dedicated to monitoring workers and cutting costs without sacrificing quality. Adapt at delegating and ensuring worker safety.

Overview

15
15
years of professional experience

Work History

Terminal Superintendent

Norfolk Southern
Cleveland, OH
06.2023 - 02.2024
  • Responsible for five terminals located in Ohio and Pennsylvania.
  • Lead, mentor, coach and teach front line supervisors to develop to their next level in the organization.
  • Interdepartmental communication skills across all parts of the organization including customers.
  • Monitored the performance of terminal staff to ensure adherence to job requirements.
  • Developed and implemented effective operations policies, procedures and practices.
  • Resolved customer service issues promptly and efficiently.
  • Analyzed operational data to identify areas for improvement in efficiency or cost savings initiatives.
  • Provided direction to team members while ensuring they had necessary resources available to complete tasks effectively.
  • Developed strategies for improving productivity through streamlining processes or implementing new technologies.
  • Implemented proactive measures to reduce incidents or accidents within the workplace.
  • Developing annual budgets based on projected costs associated with operating the terminal.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.

Senior Terminal Manager

Norfolk Southern
Cleveland, OH
11.2008 - 06.2023
  • Managed daily operations of the terminal, including staff scheduling, train scheduling management.
  • Developed safety protocols to ensure compliance with FRA regulations and company policies.
  • Assisted in developing budgets for each department within the terminal facility.
  • Developed marketing plans designed to increase traffic at the terminal facility.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
  • Supervised, hired, trained, evaluated and motivated team of and managed day-to-day activities of department.

Education

Master of Science - Marketing And Communications

Franklin University
Columbus, OH
01-2008

Skills

  • Budget Control
  • Operational Management
  • Incident Response
  • Stakeholder Communication
  • Staff Training and Development
  • Safety
  • Technical Writing
  • Team Supervision
  • FRA, EPA, PUCO, Homeland Security, OSHA Regulations Compliance
  • Operations Management
  • Staff Supervision
  • Policy Enforcement
  • Delegation

Timeline

Terminal Superintendent

Norfolk Southern
06.2023 - 02.2024

Senior Terminal Manager

Norfolk Southern
11.2008 - 06.2023

Master of Science - Marketing And Communications

Franklin University

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Scott Steele