Scott Switzer

In-store sales of automotive and truck accessories. Schedule appointments, communicate with installers and customers to see the process through from start to finish.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Achieved/Exceeded goals every year over entire length of service.
• Minimal employee turnover.
• Acquired many new accounts/businesses through personal contacts, and dedication to growing business.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

• Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
• Inspected and examined military trucks, trailers, and components coming out of rebuild program. Made sure units met or exceeded ISO standards.
• Prepared reports detailing findings of inspections, investigations, and tests.
• Upheld codes and regulations governing materials, processes, and procedures.

*Lead mechanic III

*Managed a group of mechanic ones and twos with a group size of up to 30.

*Complete rebuilds of military equipment.

*Part-time/closer and weekends (2nd job)

*Customer sales and service.