Scott Thomas
Tenino,WA
Summary
Dynamic professional with a proven track record at Park City Mountain Resort, excelling in roles demanding physical fitness and critical thinking. Skilled in creating engaging training programs and leading teams to success, I've significantly enhanced customer satisfaction and safety standards. Expert in customer service and problem-solving, my career is marked by continuous professional development and leadership achievements.
Overview
5
5
years of professional experience
Work History
Snowboard Instructor
Park City Mountain Resort
2023.11 - 2024.04
- Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
- Created customized training programs for intermediate-level riders focused on honing specific techniques relevant to their goals.
- Enhanced student performance by developing and implementing engaging snowboarding lessons tailored to individual skill levels.
- Boosted customer satisfaction by providing personalized guidance and support throughout the snowboarding sessions.
Lead Countertop Installer
Tops Solid Surface
2020.01 - 2023.04
- Developed strong relationships with suppliers, securing high-quality materials at competitive prices.
- Followed specifications for installing new or replacing damaged tile.
- Conducted thorough consultations with clients to determine their specific needs and preferences for countertop designs.
- Played an integral role in achieving positive client testimonials through meticulous attention to detail during the entire installation process.
Lifeguard
Great Wolf Lodge Resort
2019.06 - 2019.12
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to patron incidents in professional and timely manner.
Education
High School Diploma -
Tumwater High School
Tumwater, WA05.2019
Skills
- Professionalism and Punctuality
- Physical Fitness and Endurance
- Group leadership
- Public Speaking Experience
- Continuous professional development
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Snowboard Instructor
Park City Mountain Resort
2023.11 - 2024.04
Lead Countertop Installer
Tops Solid Surface
2020.01 - 2023.04
Lifeguard
Great Wolf Lodge Resort
2019.06 - 2019.12
High School Diploma -
Tumwater High School
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