Scott Trawick
Oceanside,CA
Summary
Dynamic professional with a goal-oriented mindset and a strong background in customer service at North County Transit District. Proven ability to enhance client relationships and resolve complaints effectively. Skilled in vehicle maintenance and operational efficiency, consistently ensuring safety compliance and team collaboration to achieve high standards in service delivery.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Fleet Servicer
North County Transit District
Oceanside, CA
08.2024 - 02.2026
- Executed routine inspections of transit vehicles to uphold safety compliance standards.
- Oversaw cleanliness and organization of transit facilities and equipment.
- Executed operation of diverse tools and machinery to ensure effective vehicle maintenance and repair.
- Facilitated collaboration among team members to optimize daily operational processes.
Dining Room Attendant
Campus Way Cafe
San Marcos, CA
02.2024 - 08.2024
- Assisted in setting up and maintaining dining area cleanliness and organization.
- Provided excellent customer service by taking orders and delivering food promptly.
- Collaborated with kitchen staff to ensure timely and accurate food service.
- Maintained inventory of dining supplies, ensuring availability during peak hours.
Delivery Driver
Deco Foodservice
Needles, CA
05.2005 - 10.2009
- Navigated delivery routes efficiently to ensure timely product arrival.
- Operated delivery vehicles while adhering to safety regulations and protocols.
- Managed inventory by tracking delivered items and verifying order accuracy.
- Communicated effectively with customers to address inquiries and resolve issues.
Cashier, Painter, Shipping and Receiving
Flamingo Laughlin
Laughlin, Nv
04.1995 - 05.2005
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with inquiries and product selections to enhance satisfaction.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Collaborated with team members to ensure smooth operations during peak hours.
- Facilitated training for new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Prepared surfaces by sanding, cleaning, and priming for optimal paint adhesion.
- Applied various paint techniques to achieve desired finishes on walls and structures.
- Maintained tools and equipment to ensure safety and efficiency during operations.
- Collaborated with team members to complete projects within deadlines while maintaining quality standards.
Education
High School Diploma - General Studies
Bloomington High School
Bloomington, CA06.1985
Skills
Customer service
Goal-oriented mindset
Client relationship building
Complaint handling
Conflict resolution
Task prioritization
Attention to detail
Certification
Class B license
Air Brakes Endorsement
Passenger Endorsement
Tanker Endorsement
Timeline
Fleet Servicer
North County Transit District
08.2024 - 02.2026
Dining Room Attendant
Campus Way Cafe
02.2024 - 08.2024
Delivery Driver
Deco Foodservice
05.2005 - 10.2009
Cashier, Painter, Shipping and Receiving
Flamingo Laughlin
04.1995 - 05.2005
High School Diploma - General Studies
Bloomington High School