Scott Tustison
Escondido,CA
Summary
Highly motivated Sales and Management professional with extensive customer service and sales experience. Outgoing sales professional with a proven track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
NVent CADDY
11.2023 - Current
- Developed a successful indirect sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Managed agents in 4 states.
Managing Partner
SunUp America
08.2022 - 11.2023
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost effectiveness to other partners.
- Researched and wrote contracts, agreements and proposals.
- Created and finalized contracts and other legal documents.
- Sales and growth.
- Project management overview.
- Built new territory and was in charge of all operations, including, sales, construction, management, budgeting, inspections, cost, vendor and customer relationships, marketing and more.
Outside Sales
Ferguson Enterprises LLC
02.2014 - 08.2022
- During my time in sales for Ferguson, I was able to build my business starting at 200k per year all the way to 18.85M per year.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Exceeded monthly sales targets and quotas consistently.
- Attended trade shows and conferences regularly to increase brand visibility.
- Built strong client rapport to establish diversified network of connections.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Inside Sales Account Manager
Ferguson Enterprises LLC
02.2010 - 02.2014
- Matched customers to products based on in-depth understanding of different business models and needs.
- Adjusted sales strategies to recapture flagging market segments proactively identified through consistent tracking.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Incorporated new products seamlessly and integrated offerings into routine sales calls.
- Managed book of business with over 40 regular customers across multiple product lines.
- Maintained current knowledge of product lines by attending regular technical and sales training sessions.
- Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.
- Contributed to team success by helping train and motivate less experienced team members.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
Counter Sales Representative
Ferguson Enterprises LLC
08.2008 - 02.2010
- Restocked, rotated and visually merchandised products for maximum sales.
- Finalized sales by completing payments and required paperwork.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Answered telephone calls to offer information and promote business products.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Informed customers about important policies and conditions on sales.
- Managed rentals and returns processes for diverse customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Counter Sales Representative
Ferguson Enterprises LLC
08.2006 - 08.2008
- Restocked, rotated and visually merchandised products for maximum sales.
- Finalized sales by completing payments and required paperwork.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Answered telephone calls to offer information and promote business products.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Managed rentals and returns processes for diverse customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
Warehouse Associate
Ferguson Enterprises LLC
09.2005 - 08.2006
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated box or straight trucks and cargo vans.
Welder
Armor Fence And Fabrication
02.2005 - 09.2005
- Welded in flat, horizontal, vertical, and overhead positions.
- Inspected welds and checked critical measurements to meet specifications.
- Fabricated shop parts directly from blueprints.
Plumber's Apprentice
All County Backflow And Plumbing
01.2001 - 02.2005
- Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Installed plumbing systems and fixtures in residential and commercial properties.
Education
High School Diploma -
Escondido Charter High School
Escondido, CANo Degree - General Studies
Palomar College
San Marcos, CASkills
- Business Partnership Development
- Marketing Knowledge
- Financial Reporting Understanding
- Operations Management
- Revenue Growth
- Strategic Planning
- Team Leadership Strengths
- Forecasting
- Business Development
Accomplishments
- 2022 Top Commercial Sales Growth Achievement.
- 2021 Top Commercial Sales Growth Achievement.
- 2021 Commerical Team Leadership Award.
- 2016 Most Improved Sales Award.
Certification
- 2014 Outside sales training.
- 2013 Commercial valve training.
- 2010 Inside sales Training.
- 2006 Counter sales training.
- 2005 Warehouse training.
Timeline
Regional Sales Manager
NVent CADDY
11.2023 - Current
Managing Partner
SunUp America
08.2022 - 11.2023
Outside Sales
Ferguson Enterprises LLC
02.2014 - 08.2022
Inside Sales Account Manager
Ferguson Enterprises LLC
02.2010 - 02.2014
Counter Sales Representative
Ferguson Enterprises LLC
08.2008 - 02.2010
Counter Sales Representative
Ferguson Enterprises LLC
08.2006 - 08.2008
Warehouse Associate
Ferguson Enterprises LLC
09.2005 - 08.2006
Welder
Armor Fence And Fabrication
02.2005 - 09.2005
Plumber's Apprentice
All County Backflow And Plumbing
01.2001 - 02.2005
High School Diploma -
Escondido Charter High School
No Degree - General Studies
Palomar College
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