Scott Tutcher
Sarasota,FL
Summary
Driven professional with extensive experience in customer relations, communication, and operations management, seeking to leverage these skills as an Insurance Specialist. Proven ability to build strong relationships and handle multiple tasks effectively. Ready to support and contribute to a dynamic team in the insurance industry.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Administrative Director
Main Street Financial Group
03.2022 - Current
- Maintained a high level of customer service by providing timely responses to inquiries from clients and colleagues.
- Established effective communication between departments through the use of email, phone calls, and video conferencing.
- Ensured proper maintenance of office equipment by troubleshooting issues when needed.
- Demonstrated excellent organizational skills in managing multiple tasks simultaneously with accuracy and attention to detail.
- Supported staff by performing data entry and completing administrative duties.
- Maintained office inventory by assisting with supply orders.
- Built and maintained relationships with vendors and other external contacts.
Assistant Manager
P-Fit
01.2022 - 02.2024
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Assisted with recruiting efforts by interviewing prospective candidates for open positions.
- Coached and mentored new employees on company policies and procedures.
Kitchen Supervisor
Sully's Bar and Grill
02.2013 - 01.2016
- Monitored inventory levels to reduce waste and maximize cost savings.
- Supervised kitchen staff by training, counseling, and disciplining.
- Oversaw prep work to maintain food quality, plate presentation and sanitation standards.
- Evaluated condition and cleanliness of kitchen areas, delegating tasks to meet company standards.
- Trained new kitchen staff on proper food handling techniques, cooking methods, and sanitation procedures.
- Conducted meetings and collaborated with other personnel for menu planning, serving arrangements and related details.
- Performed personnel actions, such as hiring and firing staff, providing employee orientation, and training and conducting supervisory activities, such as creating work schedules and organizing employee time sheets.
Education
Insurance Licensing - Risk Management and Insurance
Kaplan University
Online04-2019
Skills
- Customer relations
- Verbal and written communication
- Relationship building
- Business management
- Operations management
- Business launch
- Proficient in Microsoft Office
- Multitasking
- Self motivation
- Small business operations
Certification
- Property and Casualty License
- Life and Health and Variable Annuities License
- Transportation Risk Specialist Certification
- Transportation Claims Certification
Timeline
Administrative Director
Main Street Financial Group
03.2022 - Current
Assistant Manager
P-Fit
01.2022 - 02.2024
Kitchen Supervisor
Sully's Bar and Grill
02.2013 - 01.2016
Insurance Licensing - Risk Management and Insurance
Kaplan University