SCOTT WALTON
NEWARK,OH
Summary
Results-driven, highly experienced Electro-Mechanical Technician with a strong focus on delivering on-site excellence in the maintenance and repair of high-speed, precision automated systems. Expertise in diagnosing complex electrical and mechanical failures within card-affixing and high-volume mail-insertion machinery ensures swift resolution of issues. Recognized for adaptability in diverse customer environments, consistently executing preventative maintenance and emergency repairs with minimal supervision. Committed to maximizing equipment uptime while providing reliable troubleshooting solutions in fast-paced field-service roles.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Customer Service Engineer
BELL AND HOWELL
Westerville, OH
01.2022 - 01.2026
- Responsible for troubleshooting and repairing and maintaining card affixing, and insertion machines
- Diagnostics, repairing and performing preventative maintenance
- Testing machines after preventative maintenance, system upgrades or new installations.
- Replacing defective mechanical parts and electronic components
Customer Service Technician
PITNEY BOWES/DMT SOLUTIONS GLOBAL
Westerville, OH
01.2011 - 01.2022
- Responsible for troubleshooting and repairing and maintaining mailing machines
- Diagnosing cause machine failure through use of machine system software, visual inspection, and electrical meters.
- Performing lockout-tag out (LOTO) procedures
- Replacing belts, bearing, shafts, motors, sensors, pneumatics, solenoids, electronic components found to be defective or below standards.
Managing Owner
CENTRAL OHIO WATER DOCTOR LLC
Gahanna, OH
01.1999 - 01.2011
- Perform water cooler repairs for Oasis Corporation and Elkay Manufacturing customers including:
- Replacing compressors, relays, valves, and cooling tanks
- Maintain day-to-day operations including:
- Accounts receivable
- Timely ordering of parts to ensure uninterrupted workflow
Maintenance Technician
LIMITED DISTRIBUTION SERVICES
Columbus, OH
01.1994 - 01.1999
- Repair, diagnose and perform preventative maintenance on conveyors and sorting machines, including:
- Replacing motors and relays, belts, bearings and shafts
- Point person for various building repairs, including:
- Ballasts and light bulbs
- Vacuum breakers and flush valves
Customer Representative
U-HAUL
Newark, OH
01.1990 - 01.1994
- Verified daily cash, check, and credit card reports and deposited cash and checks at close
- Prepared leasing agreements and dispatched rental equipment
Education
Technical Certification - HVAC
MTA TECHNICAL SCHOOL
Columbus, OHHigh School Diploma -
UTICA HIGH SCHOOL
Utica, OHSkills
- Equipment installation
- Hardware troubleshooting
- Service level agreements
- Escalation management
- Product repair
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Multitasking Abilities
- Adaptability and flexibility
- Technical issues analysis
- Customer service expert
- Issue and resolution tracking
- Equipment Repair
- Customer needs assessment
- Problem-solving aptitude
Certification
EPA TYPE 1 HVAC CERTIFICATION
Timeline
Customer Service Engineer
BELL AND HOWELL
01.2022 - 01.2026
Customer Service Technician
PITNEY BOWES/DMT SOLUTIONS GLOBAL
01.2011 - 01.2022
Managing Owner
CENTRAL OHIO WATER DOCTOR LLC
01.1999 - 01.2011
Maintenance Technician
LIMITED DISTRIBUTION SERVICES
01.1994 - 01.1999
Customer Representative
U-HAUL
01.1990 - 01.1994
Technical Certification - HVAC
MTA TECHNICAL SCHOOL
High School Diploma -
UTICA HIGH SCHOOL