Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Wieder

Slatington,PA

Summary

Energetic professional with background in fitness and wellness, adept at maximizing productivity and efficiency in task completion. Specialized skills include personalized motivational coaching, and customer service excellence. Excel in communication, teamwork, and adaptability, ensuring exceptional client satisfaction and goal achievement.

Overview

Work History

Sales Associate

Vitamin Shoppe
Whitehall, PA
  • Demonstrated product features and benefits for customers' needs.
  • Assessed customer needs to provide assistance and information on product features.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of store environment including floors, windows, displays.

Overnight Shift Leader

Planet Fitness
Whitehall, PA
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Promptly responded to customer inquiries and resolved complaints to promote loyalty.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.

Education

Bachelor of Arts - Economics

Kutztown University of Pennsylvania
Kutztown, PA
05-1985

Skills

  • Reliable and punctual
  • Customer service
  • Superb time management
  • Goal oriented
  • Product guidance
  • Relationship selling
  • Coaching and mentoring
  • Corrective action planning
  • Influencing skills
  • Customer focus
  • Adaptive leadership

Timeline

Sales Associate

Vitamin Shoppe

Overnight Shift Leader

Planet Fitness

Bachelor of Arts - Economics

Kutztown University of Pennsylvania

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Scott Wieder