Scott Winn
Turlock,CA
Summary
Fast decision maker with a great ability to compartmentalize and prioritize multiple tasks and activities, and be able to come up with executable plans for both myself and others to follow in the face of needing to be independent or work as a team. Multifaceted experiences allowing for broader capabilities to tackle various unexpected situations. Management experience for leading teams of diverse crews with the ability to lead and assign them in positions to succeed.
Overview
4
4
years of professional experience
Work History
Maintenance Manager
Five Star Property Management
Modesto, CA
05.2022 - Current
- Worked directly under the property manager and managed all maintenance issues for 500+ units
- Coordinated vendors and tenants to have maintenance issues handled in a timely and efficient manner, while also working to guarantee the best prices for owners of the properties
- Assisted the property manager in turnovers by doing move-out and move-in walkthroughs to correct issues
- Led maintenance team in coordinating any repairs done by company personnel and did visual inspections for any major repairs done to homes
- Also in charge of customer relations and owner relations, maintaining goodwill between all parties during disputes
- Reviewed completed work to verify consistency, quality and conformance.
- Maintained records of repairs, service requests, costs.
Substitute Teacher
Turlock Unified School District/Modesto City Schools
09.2021 - 05.2022
- Work with both districts across multiple school sites to provide substitute teaching as needed
- Can quickly adapt to multiple environments and work with varied class groups to meet expectations of instruction across different grade levels
- Improvisation when instructions or lesson plans do not go how they were expected and keep classes moving at an engaged rate
- Also worked with Modesto City Schools as an ELPAC Tester, which required organizing entire school sites and testing hundreds of students with minimal supervision or oversight.
Covid-19 Vaccine Clinic Assistant Manager
National Staffing Solutions
Modesto, CA
02.2021 - 08.2021
- Assistant manager for one branch of the county vaccine clinic program, as part of a team dedicated to serving the community for Covid-19 vaccines
- Worked in group projects to present the best ways to administer vaccines and maintain the clinic, as well as help manage the scribes of the clinic, maintaining workflows and helping with any tech-related or system issues
- Provided customer service support by responding quickly to questions or complaints from patients or family members.
- Expected to fulfill any administrative roles at the clinic as needed.
Customer Service Representative
Sutter Gould Medical Foundation
Modesto, CA
12.2019 - 02.2021
- Part of a team on the main line call center responsible for patient care when concerning scheduling appointments and helping patients make contact with their doctor, as well as being the first impression for patients in the Sutter Gould Medical Foundation
- Resolved complex problems by working with other departments to provide solutions that meet patient needs.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Trained in Lean Protocol in health care to reduce waste to improve patient services as well as employee involvement.
Education
Real Estate License -
License Solutions
01-2024
Communications Bachelor’s Degree -
California State University Stanislaus
05.2019
Skills
- Team Leadership
- Continuous Improvement
- Deadline Management
- Project Management
- Staff Management
- Work Order Management
- Maintenance Planning
- Employee Performance Assessment
Timeline
Maintenance Manager
Five Star Property Management
05.2022 - Current
Substitute Teacher
Turlock Unified School District/Modesto City Schools
09.2021 - 05.2022
Covid-19 Vaccine Clinic Assistant Manager
National Staffing Solutions
02.2021 - 08.2021
Customer Service Representative
Sutter Gould Medical Foundation
12.2019 - 02.2021
Real Estate License -
License Solutions
Communications Bachelor’s Degree -
California State University Stanislaus
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