Scott Wurstner
West Seneca,NY
Summary
Proven leader with extensive experience at Home Depot, adept in health and safety compliance and enhancing team productivity by over 30%. Skilled in shipping and receiving, with a knack for resolving disputes and boosting customer satisfaction. Prioritizes high-quality service delivery and efficient inventory organization.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Dock Worker
Home Depot
10.2022 - Current
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Supervisor
Home Depot
10.1998 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Manager
Sam's Club
10.1992 - 08.1998
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma - Business
West Valley Central High School
West Valley, NY06.1989
Skills
- Loading and unloading
- Shipping and receiving
- Health and safety compliance
- Inventory organization
Certification
Forklift
Timeline
Dock Worker
Home Depot
10.2022 - Current
Supervisor
Home Depot
10.1998 - Current
Manager
Sam's Club
10.1992 - 08.1998
High School Diploma - Business
West Valley Central High School
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