Carolyn Vasos
Union,MS
Summary
Accomplished retail manager with a strong track record in inventory control and multitasking. Focused on developing effective strategies to enhance store performance and maximize profitability while fostering a collaborative, high-performing team environment.
Overview
32
32
years of professional experience
Work History
Store Manager
Starbucks
Meridian, MS
01.2020 - Current
- Oversaw daily operations to ensure efficient service and product quality.
- Managed inventory control, reducing waste through effective stock management practices.
- Trained and mentored team members to enhance performance and customer engagement.
- Developed and implemented strategies to improve store profitability and customer satisfaction.
- Analyzed sales data to identify trends and optimize staffing levels for peak times.
- Collaborated with upper management on community outreach initiatives to strengthen brand presence.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Mentor Manager
Cash America
Phoenix, AZ
05.2007 - 10.2018
- Mentored diverse teams to enhance performance and achieve operational goals.
- Developed training programs to improve skills and knowledge of team members.
- Facilitated workshops to promote best practices in customer service and operations.
- Evaluated employee performance, providing feedback for continuous improvement.
- Fostered a culture of accountability and teamwork within the organization.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Assisted with hiring, training and mentoring new staff members I oversaw looking for new talent for 36 shops in Arizona and 11 shops in Missouri.
Store Manager
Dress Barn Dress Barn Woman
Overland Park, KS
08.1994 - 01.2007
- Led team meetings to foster communication, share goals, and celebrate achievements.
- Executed visual merchandising standards to enhance product visibility and drive sales.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Associate of Science - Marketing
College of DuPage
Glen Ellyn, IL05-1998
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Employee scheduling
- Staff management
- Goals and performance
- Team building and leadership
- Retail inventory management
- Recruitment and hiring
- Leadership development
Timeline
Store Manager
Starbucks
01.2020 - Current
Mentor Manager
Cash America
05.2007 - 10.2018
Store Manager
Dress Barn Dress Barn Woman
08.1994 - 01.2007
Associate of Science - Marketing
College of DuPage