Summary
Overview
Work History
Education
Skills
Timeline
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Scotti Curtis

Lexington,SC

Summary

Dynamic Administrative Assistant with proven expertise at B&L Foreign Car LLC, excelling in customer service and office administration. Recognized for optimizing scheduling processes and implementing a new CRM system, enhancing client relations and operational efficiency. A dedicated team player with meticulous attention to detail and strong problem-solving skills.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

B&L Foreign Car Llc
07.2020 - Current
  • Supported daily office operations by managing schedules and coordinating appointments.
  • Assisted in document preparation, ensuring accuracy and adherence to company standards.
  • Maintained organized filing systems for efficient retrieval of information.
  • Communicated effectively with team members and clients to facilitate smooth workflows.
  • Managed inventory of office supplies, ensuring timely replenishment of materials.
  • Conducted research for projects, compiling relevant information for decision-making processes.
  • Provided general administrative support, including data entry and report generation.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Implemented new CRM system to track client interactions, improving response times and client satisfaction.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Conducted research for project proposals, compiling information that supported winning bids.

Education

GED - Ged

West Georgia Technical College
La Grange, GA

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Professional communication
  • Database entry
  • Scheduling and calendar management
  • Dedicated team player
  • Appointment scheduling
  • Recordkeeping
  • Verbal communication
  • Documentation and reporting
  • Mail handling
  • Meticulous attention to detail
  • Microsoft PowerPoint
  • Document management
  • Data management
  • Spreadsheets
  • Prioritization
  • Document control
  • Multi-line phone systems
  • Client relations
  • Multi-line phone proficiency
  • Tech-Savvy
  • Spreadsheet development
  • Documentation and control
  • Employee timesheet processing
  • Letter preparation
  • Record preparation
  • Mail distribution
  • Inventory systems
  • Office equipment maintenance

Timeline

Administrative Assistant

B&L Foreign Car Llc
07.2020 - Current

GED - Ged

West Georgia Technical College