Scotti Hager
Charleston
Summary
Highly skilled professional with a strong background in case documentation and service planning. Proven ability to facilitate multidisciplinary teamwork, effectively advocate for client-centered outcomes, and implement trauma-informed care strategies.
Overview
4
4
years of professional experience
Work History
CPS Court Case Manager
West Virginia Department Of Health And Human Resources
Charleston
2024.12 - Current
- Conducted thorough investigations of child abuse and neglect allegations, ensuring timely and accurate documentation in compliance with state regulations.
- Developed safety plans and provided crisis intervention to protect children and stabilize families in high-risk situations.
- Maintained detailed case files and completed court reports to support legal proceedings and custody decisions.
- Facilitated the placement of children in foster care or kinship homes, ensuring the best fit for safety and well-being.
- Provided referrals to community resources, mental health services, and parenting programs to support family reunification.
- Participated in multidisciplinary team meetings to discuss case progress and advocate for child-centered outcomes.
- Testified in court as an expert witness, presenting clear, factual, and professional observations, and recommendations.
Clinical Supervisor
StepStone Family & Youth Services
Dunbar
2024.03 - 2024.12
- Clinical supervisor for a residential youth program for boys ages 12-17 with co-occurring diagnoses of intellectual disability and mental health disorders.
- Responsible for providing trauma-informed, comprehensive case management services for residential youth.
- Ensure that all client documentation is entered into the ER system and filed appropriately.
- Provide staff education and training as needed to ensure the quality and consistency of care.
- Complete all intake documents and initial, annual assessments for residents.
- Develop and implement individualized treatment plans with input from residents and their teams, including, but not limited to, DHS/legal guardians, guardians ad litem, CASA representatives, and attorneys.
Therapeutic Foster Care Coordinator
Camelot Care Center
Columbia
2023.10 - 2024.03
- Provided case management services and referrals for children, parents, and foster parents addressing service needs.
- Developed and implemented timely service plans with input from children and their teams.
- Conducted face-to-face interviews at foster homes to monitor children in placement biweekly or as necessary.
- Created and executed visitation plans for children with birth families, supervising visits as court-ordered.
- Ensured all medical needs of children in placement were met consistently.
- Monitored basic needs of children including nutrition, living conditions, educational support, and cultural participation.
- Supported foster parents through advocacy, technical assistance, and ongoing encouragement.
- Engaged biological parents monthly, emphasizing children's need for permanency and providing treatment referrals.
ADW Case Manager
Kanawha Home Health, Inc.
Charleston
2022.10 - 2023.10
- Responsible for coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered, conducting assessments every 6 months, and developing care plans that address client service needs.
- Served as the first point of contact for caregivers and clients. Answered multi-line phone system, created and maintained caregiver and client files, maintained caregivers' schedules, interviewed prospective employees and processed new employee paperwork, tracked new client referrals, and reported numbers for monthly OIG reports. Performed a wide variety of administrative tasks in support of the agency director.
ACT Case Manager
Prestera Center for Mental Health Services
Charleston
2021.08 - 2022.10
- Assertive Community Treatment Team case manager working with severely and persistently mentally ill adults.
- Major functions included assessment, service plan development, linking, and coordinating of services within the ACT fidelity model.
- Led biweekly life skills classes to help clients enhance independent living and quality of life.
- Further responsibilities include case file management, intensive outreach, crisis intervention, emergency on-call participation, community consultation, interdisciplinary team treatment planning, and the ability to work with various community agencies.
Education
Bachelor of Arts - Psychology
West Virginia State University
Institute, WV2017-05
Associate of Applied Science - Human Services And Rehabilitation Studies
BridgeValley Community & Technical College
South Charleston, WV2015-05
Skills
- Case documentation
- Court reporting
- Service planning
- Crisis intervention
- Multidisciplinary collaboration
- Referral coordination
- Multitasking and organization
- Client advocacy
- Application of trauma-informed care
- Assessment coordination
- HIPAA compliance
- Court-mandated reporter
- Treatment Planning
Timeline
CPS Court Case Manager
West Virginia Department Of Health And Human Resources
2024.12 - Current
Clinical Supervisor
StepStone Family & Youth Services
2024.03 - 2024.12
Therapeutic Foster Care Coordinator
Camelot Care Center
2023.10 - 2024.03
ADW Case Manager
Kanawha Home Health, Inc.
2022.10 - 2023.10
ACT Case Manager
Prestera Center for Mental Health Services
2021.08 - 2022.10
Bachelor of Arts - Psychology
West Virginia State University
Associate of Applied Science - Human Services And Rehabilitation Studies
BridgeValley Community & Technical College