Scott I. Pollack
Glendale,Arizona
Summary
Accomplished Logistics Coordinator with a proven track record at Home Delivery Link, enhancing operational efficiency and customer satisfaction. Expert in logistics analysis and adept in decision-making, I significantly reduced delays and ensured DOT compliance. My leadership in training teams and streamlining communication has fostered a culture of excellence and safety in transportation management.
Overview
9
9
years of professional experience
Work History
Logistics Coordinator
Home Delivery Link
08.2022 - Current
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with DOT regulations, reducing the risk of fines or penalties.
- Supervise driver check-in and same day route load out.
- Assigned routes for up to 28 contracted teams.
Safety Director /Truck Dispatcher
Michael Most Trucking
08.2019 - 08.2022
- Monitored driver's logs for DOT compliance
- Mentored staff members on proper techniques for hazard identification, risk assessment, and incident reporting procedures.
- Streamlined communication channels between departments for reporting potential hazards or unsafe conditions, enabling prompt action and resolution.
- Assign truckload routes to drivers for Coca-Cola and PetSmart products and ensure on-time delivery.
Assistant Account Executive - Living Spaces
Home Delivery Link
07.2015 - 08.2019
- Demonstrated expertise in various industry tools, enabling efficient monitoring and management of client accounts.
- Collaborated closely with Account Executive to develop strategic plans for client campaigns and initiatives.
- Monitored Contract Carrier, driver, and helper qualifications to meet all insurance and DOT standards.
- Routed customer orders to maximize truck volume and on-time delivery.
- Ensured compliance with company policies and procedures.
- Enhanced overall team productivity by sharing knowledge, best practices, and lessons learned from past experiences.
Education
Associate of Arts - General Studies
Camden County College
Blackwood, NJSkills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Transportation management
Timeline
Logistics Coordinator
Home Delivery Link
08.2022 - Current
Safety Director /Truck Dispatcher
Michael Most Trucking
08.2019 - 08.2022
Assistant Account Executive - Living Spaces
Home Delivery Link
07.2015 - 08.2019
Associate of Arts - General Studies
Camden County College
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