Results-driven Operations Manager with experience in multi-site operations, staff supervision, and back-office process improvement. Proven ability to lead teams, manage schedules, and enhance efficiency while maintaining high service standards. Experienced in classroom instruction and youth engagement, with a focus on structured programming and development.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Athletic Director
Unity Charter School
Morristown
06.2025 - Current
Directed and oversaw middle and lower school athletic programs, ensuring alignment with school priorities, policies, and a student-centered approach to participation and development
Led planning and execution of athletic operations, including scheduling competitions, coordinating transportation, and managing logistics to ensure efficient, well-organized programming
Partnered with school leadership and coaching staff to develop and maintain a comprehensive athletics calendar, ensuring consistency, communication, and program accountability
Supervised and supported coaches by setting expectations, ensuring completion of required training and certifications, and fostering a culture of teamwork, professionalism, and student engagement
Managed program compliance and administrative operations, including student eligibility, health clearances, and family communication, while maintaining accurate records and reinforcing organizational standards
School Safety Specialist
Unity Charter School
Morristown
06.2025 - Current
Led school safety operations by developing, implementing, and monitoring security policies and procedures to ensure compliance with state regulations and district safety standards
Coordinated emergency management efforts, including crisis response planning, safety drills, and real-time collaboration with law enforcement and public safety agencies
Conducted regular building walkthroughs and safety audits to identify risks, address security concerns, and maintain a safe and secure school environment
Served as a liaison between school administration, law enforcement, and community agencies while providing training and guidance to staff on safety protocols and emergency procedures
Proactively enhanced campus security and emergency preparedness by upgrading physical safety measures, including replacing gate locks, installing additional surveillance cameras in high-traffic areas, and ensuring clear, visible lockdown procedures were posted throughout the building
Middle School Math Teacher
Unity Charter School
Morristown
07.2023 - Current
Cultivated strong relationships with students, fostering a positive and structured classroom environment with clear expectations for behavior, collaboration, and academic engagement
Designed and implemented a thinking-centered math classroom that promotes student ownership, collaboration, and active problem-solving through structured group work and discussion
Utilized strategic grouping methods, including daily randomized seating, to foster inclusivity, strengthen peer communication, and expose students to diverse perspectives
Established a vertical learning environment using whiteboards for group problem-solving, increasing student engagement, accountability, and willingness to take academic risks
Implemented flexible seating options (standing desks, treadmill desk) and visual supports (lesson agendas, key concepts, assessment feedback) to enhance student focus, participation, and learning outcomes
Assistant Teacher
Madison School District
Madison
08.2019 - 07.2023
Enhanced classroom instruction by assisting with instructional and non-instructional activities, allowing teachers to concentrate on student learning and engagement
Provided targeted support to students, including prompting, redirection, and reinforcement of academic, behavioral, and social goals to promote student success
Delivered individualized assistance to special education students in alignment with IEPs, implementing behavior plans and instructional strategies within general education and resource settings
Streamlined classroom management by organizing materials, coordinating activities, and executing teacher-designed lessons to uphold a structured and effective learning environment
Managed classrooms independently, delivered instruction, and maintained continuity of learning and classroom expectations.
Operations Manager
UBS/PaineWebber, NE PCG, Fidelity, Prudential
11.1996 - 12.2015
Led multi-site financial operations overseeing the recovery of $50M+ in overpayments, driving process improvements that increased recovery rates, ensured compliance, and strengthened overall operational performance
Oversaw complex financial operations including $18B in annuity assets and 270K+ positions, while ensuring compliance with regulatory standards (SOX), managing risk, and maintaining top-tier service performance
Directed high-volume operational functions including securities pricing (2M+ daily / 20K monthly manual) and asset transfers, ensuring accuracy and adherence to strict service level agreements.
Spearheaded process improvement and LEAN initiatives, introducing automation tools and standardized workflows that reduced cycle times, minimized errors, and enhanced client experience
Strengthened operational efficiency and quality through trend analysis, variance reporting, and vendor performance reviews, maintaining metrics above industry standards.
Managed and developed teams of up to 14 employees, implementing coaching, performance evaluations, and talent development strategies that enhanced productivity and engagement.
Designed and implemented KPI-driven reporting frameworks, enabling data-informed decision-making, performance tracking, and continuous process optimization across business units
Partnered cross-functionally with internal stakeholders, external vendors, and leadership teams to improve workflows, enhance client satisfaction, and support large-scale system implementations and business initiatives
Education
Bachelor of Arts - Business Management & Marketing
Ramapo College of New Jersey
Mahwah, NJ
05-1995
Skills
Athletic Program Management
Operations & Process Improvement
Data Analysis & Performance Metrics (KPIs)
Client & Stakeholder Relationship Management
Cross-Functional Collaboration
Team Leadership & Staff Development
Training & Development
Problem Solving & Decision Making
Classroom & Behavior Management
Certification
Series 99 – Operations Professional
NJ Substitute Teaching Certificate
CPI Nonviolent Crisis Intervention Certified
CPO Certified
School Safety Specialist Certified
CPR and First Aid Certified
Affiliations
Unity Charter School Asst. Boys Basketball Coach (June 2025-Present)
Madison Junior School Head Boys Basketball Coach (November 2023 - March 2024)
Madison Junior School Head Boys Soccer Coach (June 2022 - November 2024)
Timeline
Athletic Director
Unity Charter School
06.2025 - Current
School Safety Specialist
Unity Charter School
06.2025 - Current
Middle School Math Teacher
Unity Charter School
07.2023 - Current
Assistant Teacher
Madison School District
08.2019 - 07.2023
Operations Manager
UBS/PaineWebber, NE PCG, Fidelity, Prudential
11.1996 - 12.2015
Bachelor of Arts - Business Management & Marketing
Athletic Director | Head Volleyball Coach | Head Track & Field Coach at Maricopa Institute of TechnologyAthletic Director | Head Volleyball Coach | Head Track & Field Coach at Maricopa Institute of Technology