Scotty Coward
San Antonio,TX
Summary
Professional with experience in customer service and safety procedures. Strong focus on teamwork and adaptability, ensuring smooth flight and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Working as a flight attendant was a very rewarding job experience. I loved working for Southwest Airlines.
Overview
32
32
years of professional experience
Work History
Flight Attendant
Southwest Airlines, SWA
10.2011 - 03.2024
Flight Attendant responsibility's
Customer Service
Medical Services if needed
Flight Attendant of the year 2017 and 2019
Enjoyed the opportunity of serving WW2 VETERANS to Washington DC to be honored by the Trump Administration in 2019
Salesperson
USAA
03.1992 - 07.2005
Responsible for selling Life insurance and Annuities to USAA members.
Salesman of the year 2 years in a row.
Promoted to teaching new hires by showing them how to sell our products
by phone.
Participated in outreach program called "Bridge Builders" designed to feed the homeless in downtown San Antonio.
Education
Bachelor Degree - Communications
UTSA
San Antonio, TX05.2005
Skills
- Exceptional Customer Service
- Highly Adaptable to any environment
- Easy teachable spirit
- Problem Solver
- Exceptional Communication skills
- Strong work ethic
Timeline
Flight Attendant
Southwest Airlines, SWA
10.2011 - 03.2024
Salesperson
USAA
03.1992 - 07.2005
Bachelor Degree - Communications
UTSA
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