Utilize skills and experience to obtain position managing employees and oversee daily operations to ensure completion of work orders maintaining customer relationships.
Overview
29
29
years of professional experience
Work History
Travel service technician
Orangeev
Atlanta
10.2025 - Current
Diagnosed and repaired electric vehicle charging systems efficiently.
Conducted routine maintenance on charging stations to ensure optimal performance.
Trained new technicians on service protocols and safety standards.
Communicated with customers regarding service updates and technical information clearly.
Implemented process improvements to enhance workflow efficiency in service operations.
Performed onsite repair of equipment at customer locations.
Repaired faulty components such as motors, pumps, valves, switches.
Conducted service appointments to diagnose and fix problems.
Maintained certifications and completed training on systems and components.
Provided training on the safe usage of equipment when needed.
Prepared job assignment reports and forms for accountability and traceability.
Resolved software-related issues by troubleshooting programs and applications.
Collaborated with team members to complete projects efficiently and effectively.
Fleet Manager
Aldi
Jefferson
02.2020 - 07.2025
Oversee Daily operations of all equipment both in warehouse and retail locations.
Management and scheduling of maintenance personnel for equipment repairs.
Responsible for inventory of and ordering parts.
Liaison for all new equipment and delivery of equipment to stores.
Primary contact for all equipment manufacturers.
Managed daily operations of the fleet department including staffing, scheduling and performance management.
Coordinated with vendors for parts ordering, repairs and services.
Resolved customer complaints regarding service issues or delays in delivery times.
Developed and implemented policies and procedures for fleet operations.
Performed accident investigations to determine cause and liability.
Supervised employees to promote optimal productivity in job tasks and duties.
Service Technician/Trainer
The Tennant Company
MLPS
11.2012 - 02.2020
Responsible for scheduling preventive maintenance and repairs, was the liaison between the customer and the company ensuring positive customer experience.
Trained new employees following weekly for 6-month period providing feedback to management on progress or addressing concerns.
Service Technician
Briggs Equipment
10.2000 - 08.2012
Was a service tech was the first in the local branch to become elite pro tech certified.
I also became factory the trainer for the North Georgia area and was the liaison between engineering to correct problems in the field.
Also became tier 4 final diesel certified.
Also became JLG maintenance tech certified -Ottawa yard truck certified a Taylor forklift technician.
And other certifications available on request.
Service Technician
Crown Forklifts
Atlanta
06.1997 - 09.2000
I was service technician for the Atlanta area became class 123 and four certified-more certifications available on request.
Education
Diploma -
Johnson High School
Oakwood, GA
Skills
Fleet optimization
Awards
Numerous certifications from training and vocational classes attended through employers.
Fleet Manager / Service Manager / Head Mechanic at DeSoto County Sheriff’s OfficeFleet Manager / Service Manager / Head Mechanic at DeSoto County Sheriff’s Office