Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in Information Security (Security+).
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cyber Security Specialist
Trustpar LLC
01.2020 - Current
Performed all duties and responsibilities of a System Administrator, including maintaining and updating servers, researching new tools and software, implementing various software and operating systems, and ensuring networks and endpoints remained safe and up to date.
Monitored confidential company data and mitigated hacking through network systems updates.
Recommend improvements in security systems and procedures.
Designed, developed, and deployed various security measures across multiple networks and environments.
Performed risk analyses to identify appropriate security countermeasures.
Developed plans to safeguard computer files against modification, destruction, or disclosure.
Conducted security audits to identify vulnerabilities.
Monitored computer virus reports to determine when to update virus protection systems.
Reviewed violations of computer security procedures and developed mitigation plans.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Resident Leader
Monday Community Correctional
09.2015 - 12.2020
Conducted investigations, interviews, and search procedures in accordance with stipulated DRC guidelines and facility policy,
Interacted with offenders of various felony and criminality levels, as designated by the Ohio Court System and ORAS (Ohio Risk Assessment System).
Facilitated daily safety and security procedures, including but not limited to: urinalysis, strip searches, pat down searches, shake down searches, grounds investigation, security checks, and basic facility maintenance.
Conducted and complete regular and routine report creation in accordance with facility and DRC guidelines for audit and legal purposes, and observe all procedural specifications.
Interacted with confidential information and maintained information security and practices at the highest level.
Sales Consultant
The Cellular Connection
04.2015 - 09.2015
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Responded to telephone and in-person requests for information.
Followed up with existing customers to provide additional support and address concerns.
Evaluated customer purchase requirements and recommended best-fit company offerings.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Maximized customer retention by resolving issues quickly.
Host
Olive Garden
10.2013 - 04.2015
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assisted managers with quickly resolving service- and food-related issues.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Student Employee
Ohio University
05.2012 - 05.2013
Balanced academic and work requirements to continue building diverse knowledge base.
Monitored and maintained cleanliness of facilities and machines.
Provided customer service by interacting directly with students and addressing student concerns.
Received recognition multiple times for excellent work ethic, timeliness, and quality of completed tasks.
Excelled in a team-based environment where employees were required to work together.
Education
Bachelor of Arts - History
Ohio University
Athens, OH
05.2013
Skills
Risk Assessment
Security Metrics
Information Governance
Procedure Documentation
Security Planning
Information Protection
Server Virtualization: Hyper-V and VMware
OS Installation, Maintenance, and Upgrade
Software Research and Deployment
Accomplishments
Developed and deployed multiple network defense frameworks utilizing varied security software.
Recommended and set up multiple customers with various new security products after thorough analysis of security gaps.