Scout Haggard
Broken Arrow,Oklahoma
Summary
Thoughtful leader with strong analytical and problem-solving abilities to drive business results. Have full ownership of strategic thinking to identify and capitalize on opportunities for growth and efficiency. Keen ability to analyze complex data and develop effective solutions to problems. Deliver symmetry with forward-thinking organizations that strive for meaningful impact.
Overview
2
2
years of professional experience
Work History
Assembly
Gardner's Tax Service
12.2023 - 04.2024
- Answered the phones to answer questions and schedule appointments.
- Organized thousands of individuals personal information making copies and filing packets away.
- Put together personal packets in front of customers explaining and answering any questions they may have about their taxes.
Manager
Scooter's Coffee
07.2023 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Lead
Scooter's Coffee
01.2023 - 07.2023
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
Barista
Scooter's Coffee
12.2021 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
No Degree - Communications
Tulsa Community College
Tulsa, OK05.2025
GED -
Broken Arrow High School
Broken Arrow, OK05.2023
Skills
- Strong leadership abilities
- Effective Time Management
- Training and Mentoring Abilities
- Goal-oriented mindset
Timeline
Assembly
Gardner's Tax Service
12.2023 - 04.2024
Manager
Scooter's Coffee
07.2023 - 12.2023
Lead
Scooter's Coffee
01.2023 - 07.2023
Barista
Scooter's Coffee
12.2021 - 01.2023
No Degree - Communications
Tulsa Community College
GED -
Broken Arrow High School
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