Scynetria E. Bartee
Lancaster,TX
Summary
Highly motivated associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Effective at multi-tasking and maintaining a friendly attitude under pressure. I build strive for loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Overview
9
9
years of professional experience
Work History
Sales Supervisor /Shift Leader
City Storage/ Cloud Kitchens
06.2023 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Contracted Worker
Instawork
10.2021 - Current
- Developed strong relationships with clients, leading to repeat business and referrals.
- Mentored junior team members, fostering professional development within the organization.
- Resolved issues quickly by addressing client concerns promptly and professionally.
- Stayed current on industry trends to offer relevant solutions for clients'' specific needs.
- Coordinated with onsite personnel, vendors, suppliers, ensuring open lines of communication throughout each project phase.
- Provided valuable input during contract negotiations, resulting in favorable terms for all parties involved.
- Delivered exceptional results despite tight deadlines or challenging circumstances, showcasing adaptability under pressure.
Expo Runner
Dave and Buster
06.2015 - 11.2023
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Streamlined plating processes by organizing ingredients and utensils ahead of time for optimal efficiency during service hours.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
- Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.
- Maintained clear communication channels with kitchen staff to address any issues or discrepancies in orders promptly.
- Promoted waste reduction initiatives within the kitchen, repurposing or properly disposing of unused ingredients.
Royal Service Agent
Fairmont Dallas
03.2019 - 06.2022
- Increased repeat bookings by providing exceptional service through anticipating guests'' needs and making tailored recommendations.
- Maintained a professional appearance and demeanor while representing the hotel brand, adhering to established dress codes and service standards.
- Enhanced guest satisfaction by promptly addressing and resolving inquiries, concerns, and requests.
- Responded proactively to unforeseen situations or emergencies affecting guests'' stays at the hotel, coordinating prompt resolution and follow-up to ensure satisfaction.
- Handled sensitive situations professionally, maintaining discretion when dealing with confidential information or delicate matters involving guests.
- Supported the management team by completing administrative tasks such as data entry, reporting, and maintaining files in an organized manner.
T Mobile Expert
Wireless Vision LLC. T-Mobile
12.2017 - 06.2020
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Troubleshot problems for callers and helped independently resolve common issues.
- Collaborated with team members to share best practices, enhancing overall team performance.
- Exceeded monthly sales targets consistently by implementing strategic selling techniques.
- Upsold products and services strategically, increasing average transaction value and revenue generation.
Education
Bachelor of Arts - Acting/ Screen-Writing
American Musical And Dramatic Academy - Los Angeles
Los Angeles, CA06.2017
High School Diploma -
Booker T Washington Spva Magnet
Dallas, TX06.2013
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Customer Segmentation
- Sales Training
- Sales team assistance
- Motivational Skills
- Sales Strategies
- Inventory Control
- Operations
- Order Management
- Performance Evaluation
- Meeting quotas
- Brand Promotion
- Expense Control
- Delivering reviews
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Supervisor /Shift Leader
City Storage/ Cloud Kitchens
06.2023 - Current
Contracted Worker
Instawork
10.2021 - Current
Royal Service Agent
Fairmont Dallas
03.2019 - 06.2022
T Mobile Expert
Wireless Vision LLC. T-Mobile
12.2017 - 06.2020
Expo Runner
Dave and Buster
06.2015 - 11.2023
Bachelor of Arts - Acting/ Screen-Writing
American Musical And Dramatic Academy - Los Angeles
High School Diploma -
Booker T Washington Spva Magnet
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