Results-driven System Administrator proficient in server administration, Azure DevOps management, and Powershell scripting. Demonstrated success in application troubleshooting and network configuration, ensuring optimal system performance.
Overview
15
15
years of professional experience
Work History
System Administrator
Symbeo, A CorVel Company
Portland, OR
10.2021 - Current
Administer Windows and Linux servers in an enterprise-level, ESXi virtualized environment, including maintenance, troubleshooting and on-call/off-hours support.
Tier 2 application support, diagnosing and resolving complex technical issues escalated from lower support tiers, ensuring minimal downtime and optimal system performance.
Development team collaboration to troubleshoot application bugs, optimize deployment pipelines, and support development environments.
Administer Azure DevOps pipelines and release processes, automating deployments, monitoring build health, and ensuring secure, reliable delivery of application updates.
Manage Powershell infrastructure monitoring and alerting systems to proactively address potential issues before they impact operations.
Document technical procedures, configurations, and troubleshooting steps to improve knowledge sharing and operational efficiency.
System Support
Symbeo, A Corvel Company
Portland, OR
10.2018 - 10.2021
Enterprise-level desktop support for Windows and macOS environments in multiple locations, including hardware diagnostics, OS imaging, software installation, and peripheral configuration.
Provided Tier 1 application support by troubleshooting complex software issues, escalating to development teams as needed, and minimizing downtime for end-users.
Executed Tier 1 networking support by configuring switches, troubleshooting connectivity issues, and facilitating VPN/remote-access solutions.
Maintained incident documentation, resolutions, and system changes in IT ticketing system to enhance knowledge sharing and decrease repeat issues.
Network Cabling Sub-Contractor
Self-employeed
Portland, OR
09.2016 - 10.2018
Designed and maintained structured cat/coaxial cabling systems for data, voice, video, and security communications.
Managed setup of physical infrastructure to ensure robust communication support.
Installed cables (cat5e, cat6, fiber optic) along with connectors and patch panels.
Executed proper routing and labeling of cables to enhance organization.
Conducted inspections to identify and troubleshoot system issues.
Upgraded systems to accommodate new technologies and increased data loads.
System Administrator
University of Arizona
Tucson, Arizona
10.2014 - 09.2016
Administered server operations across mixed Windows, macOS, and Linux environments.
Managed front-end and back-end support for POS systems and vendor communications.
Oversaw Active Directory user and group management to maintain security protocols.
Conducted off-hours server maintenance, including updates, backups, and disaster recovery testing.
IT Field Technician
KGB Communications, LLC
Tucson, Arizona
01.2011 - 10.2014
Installed and configured communication equipment tailored to diverse client needs.
Diagnosed and resolved technical issues on-site to maintain optimal performance.
Conducted routine maintenance checks on telecommunications systems and networks.
Provided technical support and training to clients for effective system usage.