Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Seada Ejubovic

Johnston,IA

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Office Assistant

Carmax
08.2023 - Current
  • Streamlined office operations by implementing efficient filing systems and organizational practices.
  • Enhanced team productivity by managing schedules, appointments, and travel arrangements for multiple customers.
  • Bolstered client satisfaction with prompt and accurate responses to inquiries and concerns via phone or email.
  • Optimized document management by digitizing paper files and maintaining updated digital records in a secure database.

Private Caregiver

HomeInstead
01.2023 - 12.2023
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities for improved quality of life.
  • Developed personalized care plans to address individual needs and goals.
  • Collaborated with healthcare professionals to ensure optimal patient outcomes.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.

Front End Manager

Walmart
10.2017 - 08.2021
  • Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.
  • Reduced wait times for customers by optimizing staff scheduling and improving employee productivity.
  • Increased sales revenue through strategic product placement and enticing visual merchandising displays.
  • Boosted employee morale and reduced turnover by cultivating a positive work environment and providing regular feedback and recognition.
  • Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.

Education

Associate of Science - Forensic Nursing

Des Moines Area Community College
Ankeny, IA
09.2026

High School Diploma -

Urbandale High School
Urbandale, IA
07.2020

Skills

  • Patient Interviews
  • Administrative Procedures
  • Advanced Excel Spreadsheet Functions
  • Data Analysis
  • Customer Care
  • Patient File Updates
  • Corrective Actions
  • Written Communication
  • Staff Recruiting
  • Personnel Scheduling
  • Office Management

Certification

  • CNA - Certified Nurse Assistant
  • CPR License - Current
  • CM - Certified Manager Certification

Languages

bosnian
Native or Bilingual

Timeline

Business Office Assistant

Carmax
08.2023 - Current

Private Caregiver

HomeInstead
01.2023 - 12.2023

Front End Manager

Walmart
10.2017 - 08.2021

Associate of Science - Forensic Nursing

Des Moines Area Community College

High School Diploma -

Urbandale High School

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