Sean Alger
Omaha,Nebraska
Summary
Open minded, organized and dependable worker successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Retail Associate
Earl May Garden Center
Omaha, Nebraska
05.2023 - Current
- Operated a forklift.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Used product knowledge to suggest items to match client needs.
- Resolved customer complaints in a professional manner.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Adhered to safety policies while handling hazardous materials or chemicals.
- Ticketed, arranged and displayed merchandise to promote sales.
- Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilizers.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Pruned trees and bushes to improve visibility and shape.
- Built retaining walls using stones or bricks for stability purposes.
- Decorated gardens, paths and beds with stones or plants.
Ice Cream Scooper
Coneflower Creamery
Omaha, NE
04.2022 - 10.2022
- Welcomed and thanked guests.
- Continually checked the quality of ice cream products served to ensure they met standards set by management.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Restocked ice cream disposable supplies, serving dishes and utensils.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Answered customer questions about ice cream flavors or other menu items.
- Cleaned counters, tables and food prep equipment, following quality checkpoints.
- Scooped and served ice cream for customers.
- Assisted in training new employees on proper scooping techniques and procedures.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Crew Member
Trader Joe's
Omaha, NE
05.2021 - 04.2022
- Described merchandise and explained use, operation and care.
- Ticketed, arranged and displayed merchandise to promote sales.
- Welcomed customers, offered to help locate items and suggested merchandise.
- Attended team meetings to discuss sales goals, upcoming promotions.
- Operated cash register to process payments from customers.
- Recommended, selected and located merchandise based on customer desires.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
Some College (No Degree) - Biomechanics
University of Nebraska At Omaha
Omaha, NESkills
- Cash Register Operation
- Loss Prevention
- Product Merchandising
- Proficient With Planograms and Schematics
- Verbal and Written Communication
- Reliability
- Display Setup
- Customer Service
- Money Handling
- Positive and Professional
- Product Knowledge
- Time Management
- Truck Unloading
- Retail Store Operations
- Teamwork
- Product Recommendations
- Heavy Equipment Operations
Accomplishments
- Graduated National Youth Leadership Training through the Boy Scouts of America.
- Honor Roll Student.
- Graduated High School with Commended Diploma.
- 4.0 GPA.
Languages
Spanish
Limited
References
References available upon request.
Timeline
Retail Associate
Earl May Garden Center
05.2023 - Current
Ice Cream Scooper
Coneflower Creamery
04.2022 - 10.2022
Crew Member
Trader Joe's
05.2021 - 04.2022
Some College (No Degree) - Biomechanics
University of Nebraska At Omaha
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